Chloe Matahau
Rozelle,NSW
Summary
Reliable and adaptable Dermal and Laser Therapist seeking a purposeful career transition into a new professional field, bringing strong communication skills, strict confidentiality, and the ability to remain calm and focused under pressure. Experience in high pressure, client facing environments requiring accurate information handling, effective task prioritisation, and adherence to procedures. Comfortable working independently or as part of a team with proven ability to maintain professionalism.
Overview
2027
2027
years of professional experience
Work History
Pick Packer
Cole’s CDC
Sydney , NSW
02.2026 - Current
- Efficiently picked orders using RF scanners and voice picking systems.
- Operated warehouse equipment like pallet jacks to transport goods efficiently.
- Labeled packages accurately with destination addresses for shipping purposes.
Dermal & Laser Therapist
Laser Clinics Australia
04.2022 - 02.2026
- Advanced dermal and laser treatments (laser hair removal, skin rejuvenation, pigmentation, and vascular treatments).
- High level of professionalism, reliability, and discretion.
- In-depth skin analysis and customized treatment planning.
- Strong knowledge of laser safety, skin anatomy, and contraindications.
- Pre and post treatment after care and client education.
- Infection control, hygiene, and clinical education.
- Managing full client schedules across 12-hour shifts.
- Ability to listen actively and respond with empathy.
Customer Service
Woolworths
05.2021 - 03.2022
- Greeted customers and provided friendly customer service.
- Processed customer transactions efficiently using point-of-sale systems.
- Handled customer complaints professionally and resolved issues promptly.
- Refilled and rotated items on shelves to maintain well-stocked inventory.
- Assisted customers with locating merchandise within the store.
Pick Packer
The Iconic
06.2019 - 08.2020
- Operated order-picking equipment to select items for fulfillment.
- Packaged products securely for shipping to customers.
- Maintained inventory accuracy through regular stock checks.
- Meeting daily KPI.
- Ensuring all customer details are correct.
Pick Packer
Cole’s CDC
Sydney
Education
Diploma of Beauty Therapy
TAFE NSW, Ultimo
06-2022
High School Diploma -
Sydney Secondary College, Blackwattle Bay Campus
10-2018
Internal Academy Training
Laser Clinics Australia
Skills
- High attention to detail and accuracy
- Task prioritisation and workload management
- Confidentiality and handling of sensitive information
- Professional phone and face to face communication
- Team collaboration in structured, fast paced environments
- Adaptability to change and new systems
- Patient and empathetic
- Reliability, punctuality and accountability
References
References available upon request.
Timeline
Pick Packer
Cole’s CDC
02.2026 - Current
Dermal & Laser Therapist
Laser Clinics Australia
04.2022 - 02.2026
Customer Service
Woolworths
05.2021 - 03.2022
Pick Packer
The Iconic
06.2019 - 08.2020
Pick Packer
Cole’s CDC
Diploma of Beauty Therapy
TAFE NSW, Ultimo
High School Diploma -
Sydney Secondary College, Blackwattle Bay Campus
Internal Academy Training
Laser Clinics Australia