Chloe Mogg

• I am currently working as a part-time employee at Burger Urge Andergrove as a Front of House Crew member/ Team Leader.

Some of my Jobs were too:

• Enhance customer satisfaction by providing timely and attentive service in a fast-paced environment.
• Contribute to positive workplace culture by fostering teamwork among staff members through effective communication and support during busy shifts.
• Execute daily opening and closing tasks thoroughly, maintaining operational readiness for each shift.
• Adapt quickly to unexpected changes in scheduling or staffing needs; consistently demonstrating flexibility during emergencies or high-volume periods.
• Display enthusiasm and promote excellent service to customers, successfully increasing referrals, and walk-in business.
• Follow health and safety regulations relevant to the hospitality industry to minimize accidents, incidents and liability to the restaurant.

• Previously worked as a shift supervisor/ Barista at Donut King Mount Pleasant until they closed down in 2021.

Some of my jobs were too:

• Train new employees and delegate daily tasks and responsibilities.
• Complete store opening and closing procedures and balance tills.
• Resolve customer complaints and issues and offer thoughtful solutions to maintain customer satisfaction.
• Maintain clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
• Reduce employee turnover rates by fostering a positive work environment and addressing staff concerns promptly.
• Supervise ongoing daily production phases.
• Maintain Increased customer satisfaction and grow business by sustaining close relationships with customers.