Summary
Overview
Work History
Education
Skills
Certification
Timeline
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CHLOE MOON

Brisbane,Greenslopes

Summary

I have three years of experience working in the service industry. With a positive and friendly attitude, I excel at building close relationships with customers. I am dedicated to providing exceptional customer service through high-quality products, prompt service, and quick resolution of complaints and issues.

Additionally, I have a flexible approach and can handle high-pressure situations, which gives me confidence in my ability to excel in any role.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Front Of House

POSTCODE GREENSLOPES
Greenslopes, QLD
05.2024 - Current
  • Accurately calculated checks using POS system; processed payment transactions quickly and efficiently.
  • Promoted additional menu items or specialty drinks through suggestive selling techniques.
  • Adhered to all health department standards while preparing food items according to company recipes and specifications.
  • Brought food and beverages to the table in a timely manner.

Barista

EDIYA COFFEE
Seoul, South Korea
06.2021 - 11.2023
  • Prepared and served espresso-based beverages, and specialty drinks to customers with a focus on speed and accuracy
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment
  • Contributed to a positive team environment through effective communication and collaboration with colleagues
  • Cleaned counters, machines, utensils, and seating areas daily
  • Assisted with inventory management tasks such as receiving shipments, stocking shelves, and rotating products to ensure freshness

Movie Theater Attendant

MEGABOX
Seoul, South Korea
01.2021 - 02.2022
  • Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices
  • Ensured a clean and enjoyable movie-going experience for patrons by meticulously maintaining theater cleanliness and addressing any issues promptly
  • Demonstrated adaptability by working various positions within the theater as needed, including box office cashier, concession attendant, usher, and projectionist duties
  • Enhanced customer satisfaction by efficiently managing ticket sales and providing accurate showtime information

Education

Bachelor of Arts - Social Welfare

DUKSUNG WOMEN'S UNIVERSITY
Seoul, South Korea
02-2022

Skills

  • Teamwork and flexibility
  • Friendly, Positive Attitude
  • Complaint Handling
  • Cultural Awareness
  • Calm Under Pressure
  • Customer Relations
  • Organization and Time Management

Certification

  • QLD Responsible service of alcohol (RSA)
  • I'M ALERT Food Safety (EHA)

Timeline

Front Of House

POSTCODE GREENSLOPES
05.2024 - Current

Barista

EDIYA COFFEE
06.2021 - 11.2023

Movie Theater Attendant

MEGABOX
01.2021 - 02.2022

Bachelor of Arts - Social Welfare

DUKSUNG WOMEN'S UNIVERSITY

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CHLOE MOON