Summary
Overview
Work History
Skills
Timeline
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Chloe Pedrana

Kings Langley,Australia

Summary

Self-motivated Lead Customer Service Representative recognized for multitasking numerous requests to handle direct and escalated customer requirements. Excellent communication and problem-solving abilities. They were driven to boost productivity with top-notch management capabilities.

Overview

6
6
years of professional experience

Work History

Bartending

Central Hotel Blacktown
Kings Langley, NSW
06.2024 - Current
  • Helped resolve customer complaints under the supervision of bartending staff.
  • Assisted in training new staff members in bartending techniques and procedures.
  • Maintained a clean working environment by washing glassware, utensils, and equipment used for bartending.
  • Cross-trained in other areas such as bussing tables or bartending if needed.

Pharmacy Assistant

Chemist Warehouse
Blacktown, Australia
05.2024 - 10.2024
  • Organized and maintained the store, ensuring a clean and safe environment for customers.
  • Communicated effectively with customers and coworkers to ensure an enjoyable shopping experience.
  • Booking, Resource Planning Software.
  • Assisted customers with prescription refills, requests for over-the-counter medications and other health care products.

Team Member

Tkmax
Castle Hill, Australia
08.2022 - 02.2024
  • Front reception, working in the back, putting new stock on shelves and racks, putting tags on clothing, helping customers find the items in the store

Crew Team Member

McDonald's
Marsden Park, Australia
09.2021 - 12.2023
  • Front counter service, drive-through service, unloading new stock and putting it away, back area service/making burgers, washing up, balance end of day till
  • Making coffee and cleaning Mc cafe on close

Crew Team Member

KFC
Kings Park, Australia
01.2019 - 03.2022
  • Front counter service, drive-through service, packing the stock away, cleaning the workspace and the customer service area, balance end of the day till when required

Skills

  • Food Handling Safety
  • Booking (Resource Planning Software)
  • RSA
  • RCG
  • OperationS
  • Team Leadership
  • Bartending
  • Teamwork
  • Leadership
  • Customer Service
  • Equipment Maintenance
  • Cash handling

Timeline

Bartending

Central Hotel Blacktown
06.2024 - Current

Pharmacy Assistant

Chemist Warehouse
05.2024 - 10.2024

Team Member

Tkmax
08.2022 - 02.2024

Crew Team Member

McDonald's
09.2021 - 12.2023

Crew Team Member

KFC
01.2019 - 03.2022

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Chloe Pedrana