CHLOE ROBINSON
Wangaratta,VIC
Summary
Compassionate disability support worker with several years of experience. Well-versed in helping individuals living with disabilities. Knowledgeable about providing daily living support, preparing meals and assisting with personal mobility.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Disability Support Worker (Coordinator)
Villa Maria Catholic Homes (VMCH)
09.2024 - Current
- Coordinator since September 2025.
- Managed team operations and coordinated staff to ensure effective service delivery.
- Provided individualized support to clients with diverse disabilities, enhancing their quality of life.
- Developed and maintained strong relationships with clients and their families.
- Assisted clients with personal hygiene needs, promoting dignity and independence in daily living.
- Managed challenging behaviors through positive reinforcement techniques.
- Provided transportation for clients to appointments, social events, and other activities.
- Managing our VMCH respite house
- Completing client plans and quotes
Disability Support Worker
Inlife Independent Living
02.2022 - 09.2024
- Provided individualised support to clients with physical, mental, and emotional disabilities, assisting them in overcoming daily challenges and achieving greater independence.
- Built positive, trusting relationships with clients and their families, ensuring effective communication and personalized care.
- Delivered daily direct support and care, helping clients develop essential independent living skills, including personal hygiene, budgeting, meal preparation, and job-seeking.
- Maintained accurate client records, tracking progress through detailed documentation methods.
- Transported clients to necessary appointments, employment, and community activities to promote access to essential services.
- Collaborated effectively with team members while also demonstrating the ability to work independently to meet both team and personal goals.
Front Of House Supervisor
Beechworth Bakery
01.2021 - 12.2021
- Demonstrated strong leadership by supervising a team of up to 10 employees, ensuring high levels of performance and morale.
- Managed daily operations, ensuring smooth and efficient functioning of the business.
- Oversaw food preparation processes, ensuring compliance with strict quality and safety standards.
- Handled opening and closing duties, including setting up workstations and restocking supplies to ensure operational readiness.
- Maintained accurate transaction records and tracked sales performance, contributing to achievement of business objectives.
- Performed cashiering duties, including processing payments and issuing refunds, while maintaining accuracy in all transactions.
- Reconciled receipts at the end of each shift, ensuring the accuracy of POS system data.
- Prepared high-quality coffee beverages using espresso machines and grinders.
- Trained new employees on coffee preparation techniques and customer service practices.
Education
Galen Catholic College
Wangaratta, VICSkills
- Disability services
- Individualized support
- Respite care
- Mobility assistance
- Nutritional support
- Working with a wide range of ages and disabilities
- Leading a team
- Management tasks
- Staff supervision
- Time management
- Computer skills
- Problem solving
- Effective communication
- Relationship building
- Mobility assistance
- Coffee preparation
- Staff training
Certification
- Certificate II In VET Hairdressing
- Certificate III In Retail Operations
- Certificate II In Retail Services
- Certificate II & III In Small Business
- Certificate III In Hospitality
- Working With Children's Check
- Victorian First Aid and CPR
- NDIS Workers Screening Check
Timeline
Disability Support Worker (Coordinator)
Villa Maria Catholic Homes (VMCH)
09.2024 - Current
Disability Support Worker
Inlife Independent Living
02.2022 - 09.2024
Front Of House Supervisor
Beechworth Bakery
01.2021 - 12.2021
Galen Catholic College