Highly motivated law student with exceptional phone call and technology skills, currently pursuing a degree in Law. Adept at utilising modern communication tools and platforms to effectively engage with clients and colleagues. Possesses a strong understanding of legal principles and a passion for leveraging technology to enhance legal processes. Proactive learner who stays up-to-date with the latest advancements in technology. Committed to delivering excellent service by combining legal knowledge with exceptional communication and technological proficiency.
- Leading customer communication via telephone, email and walk-ins.
- Centervising customers via telephone to purchase further services and products
- Receive walk-in customers and guests and make them comfortable.
- Create adjust or cancel appointments when necessary
- Faxing, scanning, mailing and filing documents.
- Arranging meetings and taking minutes or notes.
- Assisting the human resource team with recruitment, on
boarding and termination of employees.
- Calling and answering phone calls to clients consistently
- Handling clients complaints and offering solutions as per workplace policy
- Greeting clients at reception and escorting them to the relevant meeting room
- Communicating with clients over the phone and referring them to the relevant solicitors
- Mailing duties
- Preparation of Mail
- Proficiency with LEAP
- Gathered and organised documentation for legal briefs, responses to opposing counsel, motions and trial evidence.
- Court Filing, invoices, answering phone calls, opening mail, sending emails staying in courtrooms, conducted dicta typing, assisting legal officers.
- Filing, invoices, answering phone calls, opening mail, sending emails.
- Gathered and organised documentation for legal briefs, responses to opposing counsel, motions and trial evidence.
- Advanced customer service experience
- Proficient in Microsoft Office Suite, Adobe, Internet and Research
- Fluent in verbal and written English and Arabic verbal skills
- Completed a course providing me with computers and coding