Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chloe Ross

Hurstville,NSW

Summary

Highly motivated law student with exceptional phone call and technology skills, currently pursuing a degree in Law. Adept at utilising modern communication tools and platforms to effectively engage with clients and colleagues. Possesses a strong understanding of legal principles and a passion for leveraging technology to enhance legal processes. Proactive learner who stays up-to-date with the latest advancements in technology. Committed to delivering excellent service by combining legal knowledge with exceptional communication and technological proficiency.

Overview

3
3
years of professional experience

Work History

Receptionist

Sheshwarz
01.2021 - 02.2023

- Leading customer communication via telephone, email and walk-ins.

- Centervising customers via telephone to purchase further services and products

- Receive walk-in customers and guests and make them comfortable.
- Create adjust or cancel appointments when necessary

- Faxing, scanning, mailing and filing documents.
- Arranging meetings and taking minutes or notes.
- Assisting the human resource team with recruitment, on

boarding and termination of employees.

Legal Secretary

Koutzoumis Lawyers
03.2022 - 10.2022

- Calling and answering phone calls to clients consistently
- Handling clients complaints and offering solutions as per workplace policy

- Greeting clients at reception and escorting them to the relevant meeting room

- Communicating with clients over the phone and referring them to the relevant solicitors
- Mailing duties

- Preparation of Mail

- Proficiency with LEAP
- Gathered and organised documentation for legal briefs, responses to opposing counsel, motions and trial evidence.

Legal Assistant

Adams And Co (Work Placement
06.2020 - 06.2020

- Court Filing, invoices, answering phone calls, opening mail, sending emails staying in courtrooms, conducted dicta typing, assisting legal officers.

Legal Assistant

Sutherland Court House (Work Placement)
03.2020 - 03.2020

- Filing, invoices, answering phone calls, opening mail, sending emails.
- Gathered and organised documentation for legal briefs, responses to opposing counsel, motions and trial evidence.

Education

Diploma of Law - Law

University of New South Wales
Sydney, NSW
11.2027

High School Diploma -

Marist College
Mortdale, NSW
11.2020

Certificate II - Business

Certificate II in Business
Mortdale, NSW
11.2020

Skills

- Advanced customer service experience
- Proficient in Microsoft Office Suite, Adobe, Internet and Research

- Fluent in verbal and written English and Arabic verbal skills

- Completed a course providing me with computers and coding

Timeline

Legal Secretary

Koutzoumis Lawyers
03.2022 - 10.2022

Receptionist

Sheshwarz
01.2021 - 02.2023

Legal Assistant

Adams And Co (Work Placement
06.2020 - 06.2020

Legal Assistant

Sutherland Court House (Work Placement)
03.2020 - 03.2020

Diploma of Law - Law

University of New South Wales

High School Diploma -

Marist College

Certificate II - Business

Certificate II in Business
Chloe Ross