Chloe Short
Craigieburn,VIC
Summary
Dynamic and adept professional with a proven track record in service excellence and creative problem-solving, honed across roles at Grill'd and other leading food service establishments. Excelled in fast-paced environments, enhancing customer satisfaction and streamlining operations. Holds certifications vital to the hospitality industry, demonstrating both hard and soft skills essential for high-quality service delivery.
Overview
5
5
years of professional experience
Work History
Team Member
Saccas Fine Foods, Café
Coburg, VIC
05.2024 - Current
- Handled front-of-house operations, providing exceptional customer service.
- Prepared and served espresso beverages.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Assisted customers with product selection and ordering process.
- Contributed to inventory control, maintaining optimal stock levels.
Team Member/ Traineeship
Grill'd
Melbourne Central, VIC
03.2024 - Current
- Front of house, kitchen hand, waitress.
- Experienced in stressful environments, a rule follower, and great customer service skills.
- Participating in a traineeship program to earn Certification III in Hospitality.
- Possessed valid RSA and food safety certification.
- Prepared diverse menu items according to restaurant's recipes and customer specifications, ensuring high-quality dining experiences.
- Assisted servers with foodservice and cleaning needs to optimize guests' dining experiences.
Team Member
Carls Jr.
Greenvale, VIC
03.2020 - 11.2023
- Front of house, drive-through operator, back cook, and waitress.
- Respond promptly and efficiently.
- Prioritizing customer satisfaction for an enhanced customer experience.
- Executed opening and closing tasks including display setups, item restocks, and floor cleaning.
Education
Year 12 VCE - Secondary Education
Academy of Mary Immaculate
Fitzroy, VIC11-2023
Skills
- Effective Leadership
- Creative problem-solving
- Clear Verbal Communication
- Service Excellence
- Proficient in Fast-Paced Work Environments
Timeline
Team Member
Saccas Fine Foods, Café
05.2024 - Current
Team Member/ Traineeship
Grill'd
03.2024 - Current
Team Member
Carls Jr.
03.2020 - 11.2023
Year 12 VCE - Secondary Education
Academy of Mary Immaculate
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