Chloe Sturzaker
Ascot Vale,Australia
Summary
Professional with strong background in customer interactions and service. Highly skilled in communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Proactive approach to meeting customer and organizational goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Certified Pilates Instructor
Grind Pilates
09.2025 - Current
- Designed and implemented tailored Pilates programs
- Led group classes, fostering a supportive and engaging environment for participants.
- Utilized anatomy knowledge to ensure proper alignment and injury prevention during sessions.
Certified Pilates Instructor
KX Pilates
03.2024 - Current
- Designed and implemented tailored Pilates programs
- Led group classes, fostering a supportive and engaging environment for participants.
- Utilized anatomy knowledge to ensure proper alignment and injury prevention during sessions.
Hospitality Worker
Ascot Vale Hotel
10.2022 - Current
- Provided exceptional customer service to enhance guest satisfaction and loyalty.
Pilates Instructor
Fitness Nation
01.2024 - 07.2025
- Designed and implemented tailored Pilates programs
- Led group classes, fostering a supportive and engaging environment for participants.
- Utilized anatomy knowledge to ensure proper alignment and injury prevention during sessions.
Receptionist
Fitness Nation
02.2023 - 06.2025
- Managed front desk operations, ensuring smooth visitor check-in and appointment scheduling.
- Coordinated communication between clients and agents, enhancing customer satisfaction and response times.
- Streamlined office procedures, improving efficiency in document handling and record-keeping.
- Assisted in managing property listings, updating information on multiple platforms regularly.
Social Media Content Creator
Fitness Nation
07.2024 - 01.2025
- Developed engaging social media campaigns to enhance brand presence across multiple platforms.
- Collaborated with cross-functional teams to create cohesive marketing strategies and content calendars.
- Analyzed audience engagement metrics to optimize content strategy and improve overall performance.
- Mentored junior content creators, providing guidance on best practices and creative techniques.
Receptionist
Nelson Alexander Real Estate Flemington
09.2023 - 10.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
Sales Assistant
Matchbox, Highpoint & DFO Essendon
05.2021 - 02.2022
- Point of Sales
- Customer Service
- Restocking products
Sales Assistant
Bakers Delight, Showgrounds & Ascot Vale
09.2017 - 12.2020
- Open & Close of stores
- Point of Sales
- Customer Service
- Restocking products
Education
Reformer Pilates Instructor - Pilates
Reformer Pilates
Melbourne01.2021
Real Estate - Real Estate
Real Estate Institute
Melbourne, VIC10-2024
Diploma of Nursing - Nursing Practice
Latrobe
Bundoora, VIC12-2023
VCE -
Overnewton Anglican Community College
12-2021
Skills
- Communication Skills
- Problem Solving
- Planning and Organizational
- Teamwork
- Customer Service
- Punctuality
- Reliability
- Self-Management
Certification
First Aid
Police Check
Working With Children Check
Timeline
Certified Pilates Instructor
Grind Pilates
09.2025 - Current
Social Media Content Creator
Fitness Nation
07.2024 - 01.2025
Certified Pilates Instructor
KX Pilates
03.2024 - Current
Pilates Instructor
Fitness Nation
01.2024 - 07.2025
Receptionist
Nelson Alexander Real Estate Flemington
09.2023 - 10.2024
Receptionist
Fitness Nation
02.2023 - 06.2025
Hospitality Worker
Ascot Vale Hotel
10.2022 - Current
Sales Assistant
Matchbox, Highpoint & DFO Essendon
05.2021 - 02.2022
Sales Assistant
Bakers Delight, Showgrounds & Ascot Vale
09.2017 - 12.2020
Reformer Pilates Instructor - Pilates
Reformer Pilates
Real Estate - Real Estate
Real Estate Institute
Diploma of Nursing - Nursing Practice
Latrobe
VCE -
Overnewton Anglican Community College