Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Chloe Thain

Sanctuary Point,victoria

Summary

I am an enthusiastic and hardworking individual with a strong determination to use my experience and interpersonal skills in an impactful way. Throughout my past roles within the retail industry i have learnt to manage my time and effectively communicate with customers to establish their wants and needs so i can better assist them in a tailored way. I have also learnt how to be a contributing team member throughout my roles as a retail employee. I am eager to apply my acquired knowledge and experience to my workplace and i guarantee to be a friendly and valuable asset to any team i am welcomed into.

Overview

4
4
years of professional experience

Work History

Part Time Retail Assistant

Novo Shoes
03.2024 - 06.2025
  • Assisted customers in product selection, providing personalized service to enhance shopping experience.
  • Processed sales transactions efficiently using point-of-sale systems, ensuring accuracy and customer satisfaction.
  • Maintained store presentation standards by organizing merchandise displays and conducting inventory checks.
  • Delivering a positive and individual experience to customers.
  • Answering and responding to phone inquiries.
  • Monitored stock levels and restocked shelves as needed, ensuring availability of popular products for customers.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Collaborated with team members to accomplish sales goals and improve overall store performance.
  • Enhanced store appearance through diligent merchandising and regular upkeep of displays.
  • Contributed to a welcoming atmosphere through courteous interactions with both customers and fellow staff members.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Used in-store system to locate inventory and place special orders for customers.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Casual Retail Assistant

Chemist Warehouse
08.2022 - 09.2023
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Managed stock levels by organizing inventory and replenishing shelves efficiently.
  • Operated point-of-sale systems to process transactions accurately and promptly.
  • Collaborated with team members to maintain store presentation and cleanliness standards.
  • Stocked merchandise, clearly labelling items, and arranging according to size or colour.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Boosted customer satisfaction by providing exceptional service and addressing inquiries efficiently.
  • Demonstrated flexibility by adapting to various roles within the retail environment as needed.
  • Answering and responding to phone inquiries.
  • Boosted store's reputation through courteous and professional customer service.

Daycare Student Worker

Goodstart Early Learning Centre
01.2022 - 06.2022
  • Supervised along side my room leader, daily activities of children, ensuring a safe and engaging environment.
  • Worked with team members to maintain cleanliness and organisation of play areas.
  • Enhanced children''s learning experiences by implementing age-appropriate activities and educational games.
  • Improved communication between parents and staff by providing regular updates on student progress.
  • Collaborated with other daycare staff members to create a cohesive team focused on providing high-quality care and education for all students.
  • Contributed to a positive learning environment by modelling appropriate social behaviours and reinforcing good manners among students.
  • Assisted in maintaining a safe, clean, and nurturing environment for all daycare students.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Developed age-appropriate activities and crafts to engage children.

Daycare Worker

LiL Bearz
01.2021 - 09.2021

The same description as the Child-Care experience above.

Education

No Degree - Year 11

Indie College
Narre Warren, VIC
10-2024

No Degree - Year 10

Traralgon College
Traralgon, VIC
07-2022

Skills

  • Customer service
  • Adaptability and resilience
  • Sales floor organization
  • Upselling strategies
  • POS system operation
  • Time management capabilities
  • Flexible schedule availability

  • Patience and empathy
  • Health and safety
  • Parent communication
  • Infant care
  • Health and safety regulations
  • Cleaning and sanitizing

Languages

English
Native or Bilingual

Timeline

Part Time Retail Assistant

Novo Shoes
03.2024 - 06.2025

Casual Retail Assistant

Chemist Warehouse
08.2022 - 09.2023

Daycare Student Worker

Goodstart Early Learning Centre
01.2022 - 06.2022

Daycare Worker

LiL Bearz
01.2021 - 09.2021

No Degree - Year 11

Indie College

No Degree - Year 10

Traralgon College
Chloe Thain