Chloe Thorogood
Brisbane,Australia
Summary
An organised and motivated individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivery exceptional service. Passionate about continuous learning and professional development.
Overview
9
9
years of professional experience
1
1
Certification
Work History
FIFO Utility Attendant
Compass Group Australia
Brisbane, Queensland
12.2024 - Current
- Return vacant rooms to occupant-ready status by deep-cleaning, changing linens, restocking inventory and removing rubbish.
- Operate on-site buggy to collect and unload used linen bags back to housekeeping hub for laundry services to collect.
- Prepare and arrange buffet tables, including food presentation and decor elements.
- Collaborate with catering team to efficiently serve food and beverages to guests.
Hospitality Attendant
The Cavill Hotel
Surfers Paradise, QLD, Australia
12.2020 - 10.2023
- Provided exceptional quality customer service whilst serving alcoholic beverages to patrons of the venue and taking bistro orders.
- Preparing great quality cocktails and cold be stages in a fast paced environment through rush hour periods
- Handled front desk duties such as answering phones, taking reservations, checking guests in and out of the hotel, and providing general customer service support
- Trained new hospitality attendants on proper job duties and responsibilities according to company policies
Bond Cleaner
AJ's Queen of Clean
Gladstone, Queensland
09.2016 - 01.2018
- Completed general bond clean duties such as, wiping walls, windows, skirtings, blinds, aircon vents.
- Provided great quality service cleans and general housekeeping duties for regular clients.
- Met with private clients and rental agencies to discuss and provide a detailed quote for bond cleans, general service cleans.
- Vacuumed and shampooed carpets, rugs and maintained cleanliness amongst upholstered furniture.
- Purchased all necessary equipment and chemical needed by using a reasonable budget scheme to ensure we are fully equipped to provided exceptional quality cleans.
Education
High School -
Toolooa State High School
Gladstone, QLD12.2016
Skills
- Interpersonal Communication
- Work prioritisation
- Multitasking Abilities
- Professionalism
- Cleaning techniques
- Interior upkeep
Certification
RIIWHS204E - Work safely at heights RIIWHS202E - Enter and work in confined spaces
MSMPER200 - Work in accordance with an issued permit
CPCWHS1001 - Prepare to work safely in the construction industry (WHITE CARD)
HLTAID011 - Provide first aid plus HLTAID009 - Provide cardiopulmonary resuscitation (CPR)
SITHFAB021 - Provide responsible service of alcohol (RSA)
SITHGAM022 - Provide responsible gambling services (RSG)
Timeline
FIFO Utility Attendant
Compass Group Australia
12.2024 - Current
Hospitality Attendant
The Cavill Hotel
12.2020 - 10.2023
Bond Cleaner
AJ's Queen of Clean
09.2016 - 01.2018
High School -
Toolooa State High School