CHLOE WADE
Wagga Wagga,NSW
Summary
Experienced Property Manager looking to tackle new responsibilities and duties. Eight years of experience managing a portfolio of 250 residential properties. Proven ability to manage complex operations and deliver exceptional customer service. Now seeking a new experience in a different industry.
Overview
9
9
years of professional experience
1
1
Certification
Work History
SENIOR PROPERTY MANAGER
Harcourts Property Hub
02.2023 - Current
- Managed daily operations of multiple properties, ensuring tenant satisfaction and property upkeep.
- Implemented strategic marketing initiatives to enhance property visibility and attract new tenants.
- Trained and mentored junior staff on best practices in property management and customer service.
- Utilized property management software to streamline operations, track tenant communications, and manage documents.
- Developed and maintained strong relationships with vendors and contractors for efficient service delivery.
- Coordinated and followed up property maintenance with tradesman.
PROPERTY MANAGER
PROFESSIONALS REAL ESTATE
11.2016 - 01.2023
- Investigated and resolved any tenant complaints.
- Attracted tenants by advertising vacancies and personally showed units to potential renters.
- Maintained building systems by working with maintenance services and supervised repairs.
- Established rental rates by surveying local rental rates and calculated overhead costs.
- Conducted inspections of property grounds, buildings and equipment to identify maintenance concerns and direct timely repairs.
- Collected and maintained careful records of rental payments and payment dates.
- Kept properties in compliance with state regulations.
- Coordinated appointments to show marketed properties.
- Promoted positive company and owner relationships through proactive attention to concerns.
- Maximized rental income while minimizing expenses through effective planning and control.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
Skills
- Vacancy Marketing
- State Laws
- Legal Issue Resolution
- Disturbance Handling
- Administrative Leadership
- Tenant and Owner Liaising
- Monthly Fee and Payment Collection
- Rent Collection
Accomplishments
- Top Property Manager July 2021 for the Professionals Network Australia Wide
- Top Property Management Excellence April-June 2020 for the Professionals Network NSW
- Number 1 Property Manager July- September 2024 for the Harcourt's Network QLD
- 6th Queensland Property Manager 2024 Financial Year for the Harcourt's Network QLD
Certification
CPP41419 - CERTIFICATE IV IN REAL ESTATE PRACTICE - PROPERTY MANAGEMENT
Timeline
SENIOR PROPERTY MANAGER
Harcourts Property Hub
02.2023 - Current
PROPERTY MANAGER
PROFESSIONALS REAL ESTATE
11.2016 - 01.2023
REFERENCES
PAUL IRVINE
0419 613 976
DIRECTOR (PROFESSIONALS REAL ESTATE)
KATE JENNINGS
0458 528 301
PROPERTY MANAGEMENT DIRECTOR (PROFESSIONALS REAL ESTATE)
CRAIG PRESTAGE
0422 689 009
FAMILY FRIEND
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