Chloe Walpole
Paradise Point, QLD,QLD
Summary
Dynamic professional with a proven track record as a Traffic Controller, excelling in traffic monitoring and safety compliance. Skilled in effective communication and problem-solving, I adeptly navigated high-pressure situations while ensuring public safety. Committed to teamwork and organisational excellence, I consistently enhanced operational efficiency in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Traffic Controller
Lack Group
QLD
03.2025 - Current
- Monitored traffic flow to ensure safety and compliance with regulations.
- Assisted in directing vehicles and pedestrians at construction sites.
- Communicated effectively with team members to coordinate activities and resolve issues.
- Learned operational procedures for managing traffic control devices and signage.
- Adapted quickly to changing conditions and responded to emergencies efficiently.
- Communicated with team members using radios.
- Partnered with crew members to use stop and slow paddles for multi-directional traffic control.
- Assembled signs and cones to direct traffic through construction sites.
- Routed traffic around construction sites for worker and driver safety.
- Controlled pedestrian movements to prevent intrusion into work zones.
- Maintained a safe work environment for construction crews by implementing appropriate traffic control measures during projects.
- Worked on multiple different high profile sites like the coomera connect.
Internal Sales Consultant
Edmundson Electrical Ltd
United Kingdom
03.2019 - 09.2024
- Successfully worked in a team whilst performing excellent customer service
- Handled pressure well during a busy period of work with staff off sick/on holiday
- Clearly communicated with key companies via telephone calls and email exchanges
- Built friendly and trustworthy customer and supplier relationships in a customer facing role
- Worked independently with great time management to prioritise and manage workload
- Taken card and cash payments successfully and also dealt with returns and credits
- Expressed ideas in team meetings on how we can increase sales while still putting customer needs first
Barmaid
Whinstone View
United Kingdom
12.2017 - 03.2019
- Provided exceptional customer service in fast-paced bar environment.
- Mixed and served beverages according to standard recipes and customer preferences.
- Maintained cleanliness and organization of bar area, ensuring compliance with health regulations.
- Assisted in training new staff on bar operations and customer service protocols.
Waitress
The Six Medals
United Kingdom
09.2015 - 12.2017
- Handled a high volume of customers at peak times including football match days
- Performed excellent customer service to every customer that walked through the door
- Offered recommendations to customers on food and drinks
- Told customers about discounted deals they could geton specific days of the week
- Used initiative to solve problems and customercomplaints
Education
Level 2 - Trade Supply & Warehousing
EDA
United Kingdom02.2021
BTEC - Law
Prior Pursglove College
United Kingdom07.2014
A-Level - Graphics
Prior Pursglove College
United Kingdom07.2014
Skills
- Two-way radio proficiency
- Valid state driver's license
- Visual observation
- Traffic control supervisor
- Navigation assistance
- Radio communication
- Time management
- Multitasking Abilities
- Attention to detail
- Problem-solving
- Organizational skills
- Teamwork and collaboration
- Traffic monitoring
- Decision-making
- Critical thinking
- Excellent communication
- Active listening
- Task prioritization
- Team building
- Public safety and transportation
- Street closure procedures
- Incident reporting
- Customer service
- Cultural sensitivity
Timeline
Traffic Controller
Lack Group
03.2025 - Current
Internal Sales Consultant
Edmundson Electrical Ltd
03.2019 - 09.2024
Barmaid
Whinstone View
12.2017 - 03.2019
Waitress
The Six Medals
09.2015 - 12.2017
Level 2 - Trade Supply & Warehousing
EDA
BTEC - Law
Prior Pursglove College
A-Level - Graphics
Prior Pursglove College