Chloe Whitfield
Moorabbin,Australia
Summary
Experienced professional in front-line customer service, I'm dedicated to creating welcoming environments and ensuring seamless operations. I as well as hold credible multitasking abilities and adept at handling inquiries and resolving issues efficiently. I thrive in a collaborative team setting, committed to achieving results and adapting to changing needs and priorities. From my previous experiences in volunteer work, team sports and work positions, I'm recognised for my reliability, excellent communication skills, and a positive attitude.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Front of House Employee
Kuche Inspirational Foods
03.2020 - Current
- Interacted positively and communicated clearly with each customer to create positive experiences
- Worked in functions and catering events
- Used manual or electric appliances to clean, peel and trim foods
- Operated cash register for processing payments
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Trained new front of house employees on company policies, menu knowledge, and customer service techniques for seamless integration into the team.
TEAM MEMBER
Grill’d
05.2023 - 06.2024
- Cleaned and sanitized work areas, equipment, and dishes
- Followed established recipes to prepare menu items
- Interacting in a positive attitude and communicating clearly to both customers and colleagues
- Learned all required tasks quickly to maximize performance.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Worked different stations to provide optimal coverage and meet production goals.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Education
Bachelor of Science - Biomedical Sciences
Deakin University
Melbourne, VIC01-2028
High School -
Our Lady of The Sacred Heart
Bentleigh, Victoria10-2024
Skills
- Ability To Multitask
- Team Player
- Time Management
- Customer service
- Team player attitude
- Strong work ethic
- Up-selling strategies
- Clear communication
- Food safety knowledge
Certification
- Employment Pathways Certificate 1, IVET, 2021
- IVET Certificate III in Business
- Do Food Safely Certificate, Health Government, 2021
Timeline
TEAM MEMBER
Grill’d
05.2023 - 06.2024
Front of House Employee
Kuche Inspirational Foods
03.2020 - Current
- Employment Pathways Certificate 1, IVET, 2021
- IVET Certificate III in Business
- Do Food Safely Certificate, Health Government, 2021
Bachelor of Science - Biomedical Sciences
Deakin University
High School -
Our Lady of The Sacred Heart
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