Shahadat Hossain
Moorabbin,Australia
Summary
Energetic and customer-focused retail worker. Skilled in operating point-of-sale terminals, ensuring accurate cash handling, accepting diverse payment methods, and efficiently applying coupons or discounts. Proficient in kitchen help, cleaning, serving, frying etc. Efficient in numerous cleaning techniques, including dusting, mopping, and disinfecting.
Overview
2
2
years of professional experience
Work History
Team Member
TGI Fridays
11.2024 - Current
- Maintained cleanliness and organization in work areas.
- Adopted new responsibilities promptly to boost productivity.
- Remained available for shifts during holidays and peak times.
- Enhanced overall efficiency by finishing jobs promptly and correctly.
- Cultivated effective teamwork through strong cooperation with staff and leadership.
Retail customer service representative
Aarong Dhaka
02.2024 - 08.2024
- Assisted customers with purchasing and returning of items
- Relayed customer feedback to the manager/owner of the store
- Printed receipts and recorded debit and credit card payments
- Answered questions addressed by customers clearly and thoughtfully
- Greeted and welcomed customers who entered the store
- Cleaned up and re-arranged items in store
- Advertised and promoted items and services on social media
Retail worker
Bestbuy Dhaka
08.2022 - 08.2023
- Accurately followed supervisor's instructions to ensure a smooth flow of daily operations
- Provided strategic support to customers and team members to ensure every customer has an enjoyable experience while visiting the store
- Assisted with opening and closing duties, to include cleaning of store floors and rearranging shelves
- Explained product details and sometimes demonstrated product features to customers, resulting in increased sales and overall revenue
Education
Bachelor of IT -
Torrens University Australia
Melbourne, VICDiploma of Electrical Engineering -
Chittagong Polytechnic Institute
11.2023
Skills
- Excellent knowledge of food prep and hygiene procedures
- Merchandising
- Stock control
- Result driven
- Self motivated
- Team player
- Customer service
- Positive attitude
- Teamwork and collaboration
- Cleaning
- Adaptability and flexibility
- Housekeeping
Hobbies and Interests
- Playing cricket
- Playing football
- Socialising
- Travelling
- Hiking
- Food
- Fishing
Languages
Bangla
English
Timeline
Team Member
TGI Fridays
11.2024 - Current
Retail customer service representative
Aarong Dhaka
02.2024 - 08.2024
Retail worker
Bestbuy Dhaka
08.2022 - 08.2023
Bachelor of IT -
Torrens University Australia
Diploma of Electrical Engineering -
Chittagong Polytechnic Institute
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