Summary
Overview
Work History
Education
Skills
References
Certification
Languages
References
Timeline
Generic

CHRIS FEAUA'I

Townsville,Queensland

Summary

Compassionate and motivated Youth Worker with several years of experience in clinical and behavioral roles. Skilled at supporting emotional and social growth of young individuals. Strong communication skills, ability to build rapport, conflict resolution, and program development. Previous work resulted in improved engagement and personal growth among youths served. Committed to fostering positive relationships and mentoring young people.

Overview

20
20
years of professional experience
1
1
Certification

Work History

DETENTION YOUTH WORKER

Cleveland Youth Detention Centre
Townsville, QLD
08.2021 - Current
  • Provided emotional support and guidance to youths in difficult situations.
  • Facilitated group discussions, activities, and workshops for youths on a variety of topics.
  • Assisted with the development of individual plans for each youth's academic success.
  • Maintained records of program services provided to ensure compliance with regulations.
  • Collaborated with other professionals to provide comprehensive services to clients.
  • Conducted assessments of needs and risk factors among participants in order to develop appropriate interventions.
  • Ensured safety of all youths while attending programming or events outside the facility.
  • Developed positive relationships with clients by providing encouragement and support.
  • Assisted youths in developing life skills such as problem solving, communication, decision-making.
  • Implemented crisis management protocols when needed during emergency situations involving young people.
  • Participated in regular meetings with staff members to discuss program goals and objectives.
  • Encouraged youth participation in civic engagement opportunities within their communities.
  • Attended court hearings related to juveniles who were involved with the organization's programs.
  • Used calm, positive, and encouraging approach with youth.
  • Supervised youth recreational activities and facilitated workshops surrounding self-development, education and employment.
  • Supported youth with nurturing and caring assistance focused on empowering and positive independence.
  • Modeled positive behavior for residents by providing leadership and positive interactions.
  • Documented child progress, reporting extreme changes in behavior.
  • Collaborated with counselors to communicate relevant information.
  • Applied clinical and behavioral knowledge to maintain safety during crisis moments.
  • Provided comprehensive assistance in multi-disciplinary environment.
  • Directed activities to promote growth in mental, emotional and educational areas.
  • Provided individual support and mentorship to youths facing personal, academic, or social challenges.
  • Trained and supervised volunteers and junior staff in youth work principles and practices.
  • Established safe and inclusive environments for youth, promoting positive behavior and emotional well-being.
  • Prepared patients for self-management and decision-making responsibilities.
  • Performed assessments to determine individual limitations and strengths.
  • Guided clients through transition to independent living within community.
  • Monitored client progress and updated case files accordingly.

Maintenance Officer/Groundsmen

Cleveland Youth Detention Centre
Townsville
04.2021 - Current
  • Maintaining The Presentation Of The Lawn and Garden Care Within The Facility, General Housekeeping, General Maintenance In A High Alert Environment

Grounds Operations Controller

Hinterland Aviation
Townsville
08.2019 - Current
  • Organising Of Con Notes For Freight sent Between Townsville-Palm Island, Loading/unloading Of Cessna Aircrafts, Pax Marshalling, Checking-in of passengers, Answering Phones, Booking Flights, Baggage Handling, General Housekeeping, Manual Handling

Relief Leading Hand/Baggage Handler

Qantas Ground Services
Townsville
04.2018 - 02.2021
  • Loading Aircraft, Unloading Aircraft, Pax Marshalling, Receive & Dispatch Of Planes, Walking Out Of Aircaft, Push Back Of Aircraft, Preparation Of Bag Loads, Offload of passenger luggage, General Housekeeping, Manual Handling, Allocation of Daily Duties

Labourer/Loader Operator

Ridley Agri Products
Townsville
02.2015 - 08.2018
  • Pouring Cattle Lick Blocks, stacking & wrapping of Blocks Ranging from 20kg-100kg, Batching of product, Basic computer skills, Loading & unloading of trucks, washing equipment & machinery with high pressure Gurney

Solar Farm Labourer

Workpac
Townsville
09.2017 - 04.2018
  • Installation of Solar Panels, Heavy lifting, Tractor Operations, Preparation of Steel tables, Distribution of Alloy struts, General Houskeeping

Forklift Operator/Labourer

Toll People
Townsville
09.2015 - 11.2015
  • Pouring Blocks, stacking & wrapping of Blocks Ranging from 20kg-100kg, Batching of product, Basic computer skills, Loading & unloading of trucks, washing equipment & machinery with high pressure Gurney

Labourer

CHEP (Entire Recruitment)
Townsville
10.2013 - 01.2014
  • Washing & stacking of Plastic crates, wrapping & Repairing of pallets, loading & unloading Trucks, General Housekeeping, Forklift Operator

Labouer

CCA
Townsville
08.2013 - 10.2013
  • Picking & packing orders, manual handling, heavy lifting, stacking & wrapping of pallets, replenishing stock

Cold Stores Labourer/Forklift Operator

JBS
Townsville
10.2012 - 10.2013
  • Frozen palletising, wrapping & stacking of pallets, Tele clerk, use of RF scanner & Basic Computer skills, Loading & unloading of trucks, Loading Frames, sorting pallets, manual handling, heavy lifting

Dispatch/Labourer

Primo Small Goods
Brisbane
08.2011 - 10.2012
  • Stacking & sorting pallets, Forklift Driver, wrapping pallets, use of RF scanner, Loading & unloading of Trucks

Freight Handler

StarTrack Express
Brisbane
08.2009 - 08.2011
  • Loading & unloading of semi trailers, A Trailers & B-Doubles manually by hand onto a conveyer Belt, split shifts, Labelling Boxes according to Destination, unloading Freight Cages stacking & wrapping pallets

Labourer

AMH
Townsville
01.2008 - 08.2011
  • Frozen palletising, wrapping & stacking of pallets, Tele clerk use of RF scanner & Basic Computer skills, Loading & unloading of trucks, Loading Frames, Sorting pallets, manual handling, heavy Lifting

Crew Member

McDonald's
Townsville
01.2005 - 01.2008
  • Cooking & restocking of meat & Food Products, General housekeeping, restocking of fridges & freezers, heavy lifting at times, cleaning of floors, Back Area preparation of Food

Offsider

Inter City Urgent Couriers
New Zealand
10.2005 - 01.2005
  • Picking up customer deliveries, unloading & loading vehicle, recording & documenting of all deliveries, heavy lifting, face to face communication with customers

Education

Selwyn College
Auckland, New Zealand

Townsville State High School
Townsville

Skills

  • Grounds Operations Controller
  • Customer service
  • Call-center
  • Customer Check-in
  • Active On the Airport Apron/Tarmac
  • Relief Leading Hand/Baggage Handler
  • Maintenance officer/Groundsmen
  • Lawn/Garden Care
  • General Maintenance
  • Housekeeping
  • Industrial and warehousing Industries
  • General Labourer
  • Machine Operator
  • LF and LO Forklift license
  • Operation of Front End Loader
  • White card in construction
  • Cert III in Warehousing & Driving Operations
  • Exceptional customer service skills
  • Strong Work ethic
  • Hands On approach
  • Basic computer skills
  • Organising of Freight Manifests
  • Updating and making changes to Flight Bookings/Booking Confirmations and Load Sheets
  • Strong customer service skills
  • Communication skills
  • Problem-solving skills
  • Emotional Support
  • Program Support
  • Behavior Modeling
  • Youth supervision
  • Behavioral Interventions
  • Mentoring abilities
  • Conflict Mediation
  • Positive Reinforcement
  • Safety Monitoring
  • Emotional support abilities
  • Conflict de-escalation
  • Cultural Competency
  • Youth development
  • Crisis Response
  • Activity implementation

References

  • David Monaghan, Leading Hand, Qantas Ground Services, 0432 718 814
  • Marsat Bin Doraho, Customer Service Agent, Qantas, 0450 505 049
  • Leki lupati, Leading Hand, Ridley Agri-Products, 0411 519 040
  • Joey Vakanofiti, CYDC (Cleveland Youth Detention Centre) Detention Youth Worker-Base Operator, 0404933375

Certification

  • BLUE CARD (P)
  • YELLOW CARD (P)
  • CERT III IN (WAREHOUSING AND LOGISTICS)
  • CONSTRUCTION WHITE CARD
  • LF-LO HIGH RISK LICENSE
  • FRONT END LOADER COMPETENCY AND EXPERIENCE IN OPERATION OF MACHINERY
  • FIRST AID CERTIFICATE (CPR)
  • FIRST AID (MENTAL HEALTH) COURSE COMPLETION CERTIFICATE

Languages

Samoan
Professional
English
Professional

References

References available upon request.

Timeline

DETENTION YOUTH WORKER

Cleveland Youth Detention Centre
08.2021 - Current

Maintenance Officer/Groundsmen

Cleveland Youth Detention Centre
04.2021 - Current

Grounds Operations Controller

Hinterland Aviation
08.2019 - Current

Relief Leading Hand/Baggage Handler

Qantas Ground Services
04.2018 - 02.2021

Solar Farm Labourer

Workpac
09.2017 - 04.2018

Forklift Operator/Labourer

Toll People
09.2015 - 11.2015

Labourer/Loader Operator

Ridley Agri Products
02.2015 - 08.2018

Labourer

CHEP (Entire Recruitment)
10.2013 - 01.2014

Labouer

CCA
08.2013 - 10.2013

Cold Stores Labourer/Forklift Operator

JBS
10.2012 - 10.2013

Dispatch/Labourer

Primo Small Goods
08.2011 - 10.2012

Freight Handler

StarTrack Express
08.2009 - 08.2011

Labourer

AMH
01.2008 - 08.2011

Offsider

Inter City Urgent Couriers
10.2005 - 01.2005

Crew Member

McDonald's
01.2005 - 01.2008

Selwyn College

Townsville State High School

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CHRIS FEAUA'I