Dynamic professional with a strong background in customer service and mechanical repair, honed at Central West Mowers and Chainsaws. Proven ability to solve problems and enhance team performance through effective collaboration and attention to detail. Committed to delivering exceptional service while maintaining a positive work environment.
Overview
27
27
years of professional experience
Work History
Team Member
Myer
11.2006 - Current
Adapted to various roles during peak hours, demonstrating flexibility and teamwork.
Learned all required tasks quickly to maximize performance.
Developed strong cooperative relationships with customers and managers.
Developed strong customer service and product knowledge skills to enhance individual and team performance.
Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills
Dispatch coordinator ensuring smooth operations of the business
Home deliveries and customer service specialist
Shop Hand
Des Morrissey Engineering
06.1998 - 01.2000
Operated machinery and tools to support production processes efficiently.
Assisted in assembling components according to engineering specifications.
Maintained cleanliness and organization of work areas to ensure safety compliance.
Collaborated with team members to optimize workflow and reduce downtime.
Conducted routine maintenance on tools and equipment to prevent malfunctions.
Supported inventory management by tracking supplies and reporting shortages.
Maintained a clean and organized shop floor, ensuring safety standards were upheld at all times.
Performed routine equipment maintenance, prolonging the lifespan of tools and machinery.
Assisted team members with various tasks, contributing to a positive work environment and increased productivity.
Small Engine Mechanic
Central West Mowers and Chainsaws
04.2000 - 09.2006
Diagnosed and repaired small engines, ensuring optimal performance and customer satisfaction.
Conducted preventative maintenance on lawn mowers and chainsaws, enhancing equipment longevity.
Utilized diagnostic tools to identify mechanical issues, improving repair efficiency.
Assisted customers in selecting appropriate products and services based on specific needs.
Maintained organized workspaces, adhering to safety protocols and industry standards.
Implemented inventory management practices to ensure availability of essential parts and supplies.
Reduced equipment downtime by performing routine maintenance on lawn mowers, snow blowers, and other small machinery.
Contributed to a positive work environment by demonstrating a strong work ethic and dedication to customer satisfaction.
Applied strong problem-solving skills when faced with unusual problems or challenges during repairs, ensuring optimal solutions were put into action.