Chris Portillo

• Liaise with Australian and Paraguayan industry and government.

• Research and report on Economic, Political and Cultural affairs.

• Deliver events conferences, festivals, and webinars to attract business/tourism to Paraguay.

• Negotiate bilateral cooperation projects and MOUs.

Impact:

• Delivered 100% of projects assigned by the Embassy since 2019.
• Executed 12 successful repatriation operations during the Covid-19 outbreak.

• Administrative assistant to the Ambassador's office.

• Researching and elaborating reports for the Uruguayan mission.

• Organizing and participating in events and meetings between diplomatic representatives.

• Operations Management: Overseeing electronic payment operations with local and international financial institutions.
• Data Analysis: Investigating financial fraud and resolving disputes within the international electronic payment industry.
• Information technology: Supporting management in the development and implementation of electronic payment systems.
• Training staff to manage customer satisfaction, resolve conflict, and implement electronic payment security measures.
• Implementing strategic partnerships in collaboration with local financial institutions.

Impact:

• Increased transactional efficiency by 80% through the implementation of automated clearance processes offered by our bank.

• Analyzing financial transactions to provide a safe and secure environment to banking corporations, customers and affiliated merchants

• Managing and resolving controversial cases paying close attention to detail and strict deadlines.

• Supervising and training call-center staff to provide excellent customer support to stakeholders.

Impact:

• Neutralised several scammers and recovered more than 200.000 USD in stolen Credit Card assets per year.