Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Chris Smith

Adelaide,SA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced Technician/Team Leader with over 20 years of experience in Communications Industry. Excellent reputation for resolving problems and improving customer satisfaction.

Overview

12
12
years of professional experience
1
1
Certification

Work History

NBN Technician

Service Stream
03.2021 - Current
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.

Team Leader Manager

Tandem
03.2015 - 04.2016
  • Led contractor relations through effective communication, coaching, training and development.
  • Administered monthly and annual reviews to direct reports and set clear and measurable goals, action plans and follow-up procedures.
  • Identified and corrected deficient performance and behaviours to achieve maximum productivity.

Wire Line HFC NBN Technician

Tandem
01.2012 - 03.2021
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Identified issues, analyzed information and provided solutions to problems.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.

Education

High School Diploma -

Morphett Vale High School
1990

Skills

  • Quality Assurance Training
  • Technician Assistance
  • Technician Oversight
  • Performance Tracking and Evaluations
  • Telstra Pit and Pipe Installation
  • NBN HFC FTTB FTTN FTTP Technician
  • NBN Minor Civil

Certification

•Confined Space & Gas Test

• NBN enAble Induction

•Asbestos Awareness Training

•RIIWHS302D- Implement traffic management plan

•First Aid & CPR Course HLTAID011

• Cert 4 communications

Timeline

NBN Technician

Service Stream
03.2021 - Current

Team Leader Manager

Tandem
03.2015 - 04.2016

Wire Line HFC NBN Technician

Tandem
01.2012 - 03.2021

High School Diploma -

Morphett Vale High School

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Chris Smith