Expected to reach KPIs of certain sales conversions, partner products sold, and online sales created within the store, which go hand in hand as client engagement is necessary to maximize these KPIs
Tracking store trends and pushing KPIs that are down to meet daily goals
Required to be coordinated with team members in what zones to occupy, all whilst with exceptional communication and organizational skills whilst liaising with team members, supervisors, and managerial bodies
Addressed customer issues tactfully, resolving any concerns while maintaining a high level of professionalism.
Retail Sales Assistant
Myer
11.2021 - Current
Able to work across several different departments across Myer
This has enabled me to assist customers with any problem big or small with a great deal of experience and knowledge catered to each customer's needs
Participation in stock take, using critical thinking and problem solving when assisting in stock take across the store
Maintaining accurate financial transactions, and cash management and undertaking reconciliations with great accuracy
Basketball Coach
01.2022 - Current
Working with individuals of all different skill levels to create and plan programs best suited for the playing group
Whilst providing targeted training to uplift personal growth and further develop necessary skills for the individual players
Facilitating greater cooperation and collaboration between the team to foster a better environment
Whilst being approachable and willing to offer advice to individuals with constructive feedback to players
Volunteer
Lennie's Van
01.2022 - 11.2023
Engaging with residents in public housing around the Bayside Council area by distributing meals and offering support
Developed strong interpersonal skills by working directly with people in need and fostering a welcoming environment
This helped to develop empathy skills by learning more about people we interacted with from the housing areas Lennie's Van serviced
Education
Bachelor of Commerce - Economics & Finance
University of Melbourne
11.2026
The International Baccalaureate Diploma Programme (IBDP) -
St Leonard's College
01.2023
Skills
Time Management
Critical Thinking
Data Analytics
Team Player
Well Organised
Exceptional Communication
Office 360 Skills
Problem-solving
Adaptability
Collaboration
Analytical
Poised Under Pressure
Leadership
House Sports Captain
Helped lead and motivate a team of students in house sports competitions, fostering team spirit and participation.
Organised and coordinated power-point presentations, to present to the cohort
Collaborated with staff and fellow House Captains to plan sporting events and house activities effectively.
Encouraged inclusivity and engagement, boosting overall house morale and participation.
Basketball Team Captain
Led by example on and off the court, promoting discipline, teamwork, and resilience.
Collaborated with coaches to develop game strategies and provided guidance to teammates during training and matches.
Clearly communicating between coaches and players on team goals and aspirations
Supported and motivated teammates, fostering a competitive yet supportive team culture.
Timeline
Retail Sales Assistant
JD Sports
11.2024 - Current
Basketball Coach
01.2022 - Current
Volunteer
Lennie's Van
01.2022 - 11.2023
Retail Sales Assistant
Myer
11.2021 - Current
Bachelor of Commerce - Economics & Finance
University of Melbourne
The International Baccalaureate Diploma Programme (IBDP) -