Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
StoreManager

Chrissie Webb

East Ipswich

Summary

I am a 46 year old retail professional with over ten years in the industry.

My experience covers a range of roles across retail, packing, Remedial therapy and massage.

Working with interesting people and respected mentors has provided rich experiences in understanding individual needs across cultures.

I seek a positive and challenging role that encultures growth and learning of individuals alongside the business.

Overview

17
17
years of professional experience

Work History

Customer Service Cashier

Coles supermarket
01.2019 - Current
  • Streamlined the checkout process for faster service and improved customer experience.
  • Collaborated with team members to ensure smooth operations during peak hours.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.

Retail Assistant Manager

Coles Express service station
01.2010 - 01.2021

POS

  • Managed employee scheduling, optimizing coverage during peak hours while minimizing labor costs.
  • Conducted regular staff meetings to communicate company updates and provide ongoing training opportunities for professional development.
  • Increased repeat business from loyal customers through personalized assistance in product selection while developing rapport with clientele.
  • Maintained, cleaned and organized store to provide positive shopping experience for customers and inspiring workplace for team members.

Night Shift Filler

Woolworths
01.2007 - 01.2008
  • Efficient and accurate replenishment

Education

Certificate 4 in Hospitality – commercial cookery -

TAFE toowoomba

Bachelor of Psychological Science -

02.2024

Bachelor of health science- Musculoskeletal therapy - Remedial Massage

Endeavour College of Natural Health
Brisbane, QLD
01.2008

certificate 3 meat operations- abbatoirs -

Australian meat holdings- Dinmore
01.2003

HSC -

01.1994

Skills

  • Account Updating
  • Service Documentation
  • Inquiry Management
  • Customer Service
  • Cash Handling
  • Management Collaboration
  • Positive Attitude
  • POS Systems and Ordering Platforms
  • Call Flow Maximization
  • Stock replenishment

Hobbies and Interests

  • Basketball
  • Touch football
  • Bike riding
  • Reading

Timeline

Customer Service Cashier

Coles supermarket
01.2019 - Current

Retail Assistant Manager

Coles Express service station
01.2010 - 01.2021

Night Shift Filler

Woolworths
01.2007 - 01.2008

Certificate 4 in Hospitality – commercial cookery -

TAFE toowoomba

Bachelor of Psychological Science -

Bachelor of health science- Musculoskeletal therapy - Remedial Massage

Endeavour College of Natural Health

certificate 3 meat operations- abbatoirs -

Australian meat holdings- Dinmore

HSC -

Chrissie Webb