Christen Atkins
Phillip,ACT
Overview
12
12
years of professional experience
Work History
Medical Receptionist
Blink Eye Clinic
Canberra, ACT
03.2024 - Current
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Streamlined appointment scheduling for improved patient flow and reduced wait times.
- Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
Makeup Artist
Self Employed
Canberra, ACT
01.2023 - Current
- Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.
- Increased customer loyalty through exceptional service and tailored makeup applications.
- Collaborated with photographers and stylists to achieve desired looks for photoshoots, ensuring high-quality results.
- Developed customized makeup plans for bridal parties, contributing to memorable wedding experiences.
- Assisted in marketing efforts by creating visually appealing content showcasing various makeup styles, attracting new clientele.
- Maintained a hygienic workspace by adhering to strict sanitation practices, ensuring client safety and comfort.
- Established rapport with clients by attentively listening to their needs and preferences, cultivating repeat business.
Office Assistant
Australian Electoral Commission
Bega, NSW
02.2023 - 04.2023
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Streamlined communication between departments for better collaboration and increased productivity.
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Supported executive staff with well-prepared reports, presentations, and meeting materials.
Opthalmology Assistant
South Coast Eye Clinic
Bega
05.2021 - 01.2023
- Improved patient care by assisting ophthalmologists with diagnostic tests and procedures.
- Enhanced clinical efficiency by maintaining clean and organized exam rooms, ensuring all equipment was in proper working order.
- Contributed to positive patient outcomes by providing accurate and timely documentation of medical histories, vital signs, and test results.
- Streamlined appointment scheduling by coordinating with patients, insurance companies, and referring physicians.
- Worked well with patients, staff, and manufacturer representatives to carry out successful office- and patient-related work each day.
Dispensary Technician
Direct Chemist Outlet
Bega
03.2012 - 06.2020
- Enhanced customer satisfaction by providing personalized consultations and product education.
- Assisted patients with product selection, ensuring optimal therapeutic benefits and proper dosing guidelines.
- Streamlined dispensary operations by efficiently managing inventory and maintaining accurate record-keeping systems.
- Ensured regulatory compliance by adhering to state laws, company policies, and industry best practices for dispensary management.
- Maintained a clean and organized dispensary environment, prioritizing safety and accessibility for all patients.
Education
Year 11 -
Bega High School
Bega, NSWSkills
- Records Management
- Medical Billing
- Medical Charting
- HIPAA Compliance
- Office Administration
- Records Maintenance
- Data Entry
- Excellent Communication
- Time Management
Referees
Han Ngo - Optometrist/Supervisor at Blink Eye Clinic.
Contact
- 0402 654 789
- han@blink.clinic
Timeline
Medical Receptionist
Blink Eye Clinic
03.2024 - Current
Office Assistant
Australian Electoral Commission
02.2023 - 04.2023
Makeup Artist
Self Employed
01.2023 - Current
Opthalmology Assistant
South Coast Eye Clinic
05.2021 - 01.2023
Dispensary Technician
Direct Chemist Outlet
03.2012 - 06.2020
Year 11 -
Bega High School