Christina Magriplis
Darwin,NT
Summary
Collaborative Retail Assistant Manager with solid experience monitoring and facilitating production and retail processes. Skilled in leading and mentoring team members to achieve sales goals. Commended for delivering customer satisfaction, retention and loyalty.
Overview
3
3
years of professional experience
Work History
Assistant Retail Store Manager
Spendless Shoes
09.2022 - Current
- Assisted store manager in meeting standards for customer service and quality.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Optimized store displays and appearance via strategic merchandising.
- Empowered team members by delegating tasks effectively while also offering guidance when needed.
- Supervised cash handling procedures to minimize discrepancies and prevent theft or fraud incidents within the store premises.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Retail Sales Assistant
Savvas Footwear
03.2021 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Assisted customers with prompt and polite support in-person and via telephone.
- Increased sales by offering advice on purchases and promoting additional products.
- Increased sales by providing exceptional customer service and product knowledge.
- Maintained clean, organized store environment for an inviting shopping experience for customers.
- Contributed to a positive work atmosphere by consistently demonstrating a professional attitude towards colleagues and customers alike.
Education
SACE Certificate (Yr 12) -
Casuarina Senior College
Moil, NT11.2022
Skills
- Ability to work under demanding conditions
- Keen to learn and develop
- Possess a strong work ethic
- Strong organizational skills
- Great attention to detail
- Problem solving and conflict resolution skills
- Proficient oral and written communication
- Adaptability and flexibility
- Ability to work both as part of a team and individually
- Strong computer literacy and personable telephone manner
- Multitasking Capabilities
Timeline
Assistant Retail Store Manager
Spendless Shoes
09.2022 - Current
Retail Sales Assistant
Savvas Footwear
03.2021 - Current
SACE Certificate (Yr 12) -
Casuarina Senior College
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