Summary
Overview
Work History
Education
Skills
REFERENCES
Timeline
Generic

CHRISTINA MANU-BOUGHTON

South Hurstville,Australia

Summary

I bring exceptional organisational skills, attention to detail and a friendly approachable manner. I am committed to delivering excellent customer service. I have extensive knowledge in handling financial transactions, managing stock, and maintaining a well presented retail environment. I work efficiently both independently and as part of a team. My skill set is complimented by being professional, dependable and punctual along with being dedicated to ensuring the smooth day to day operations while building positive relationships within the retail community. Multitasking through diverse environments enabled me to develop my time management skills and the ability to be highly motivated, organised, dedicated and a professional team player who prides herself in developing a strong working team.

Overview

16
16
years of professional experience
3
3
years of post-secondary education

Work History

Volunteer Uniform Shop Assistant

Connells Point Public School
01.2025 - Current
  • Assisting customers with uniform sizing and product selection
  • Processing sales and handling cash/card payments.
  • Restocking shelves
  • Organising and maintaining a tidy shop environment
  • Responding to customer enquiries in person or via email/phone
  • Supporting special events such as back to school periods including season change over.
  • Assisted in the organization and stocking of uniforms, ensuring availability for students during peak sales periods.
  • Provided exceptional customer service by addressing inquiries and resolving issues related to uniform purchases.
  • Collaborated with team members to streamline inventory management, enhancing the efficiency of uniform distribution processes.
  • Maintained accurate records of uniform sales and stock levels, contributing to effective inventory control and management.
  • Trained new volunteers on operational procedures, fostering a supportive and knowledgeable team environment.
  • Implemented a systematic approach to uniform returns, improving overall processing time and customer satisfaction.
  • Engaged with parents and students to gather feedback, allowing for continuous improvement in service offerings.
  • Assisted in maintaining store appearance by stocking shelves, organizing displays, and ensuring cleanliness of the shop floor.
  • Answered phone inquiries regarding store hours, product availability, pricing.
  • Provided information about products and services to customers.
  • Greeted customers and provided assistance with product selection.
  • Performed opening, closing procedures for the store including counting money in cash drawers at start, end of shifts.
  • Handled incoming shipments and ensured that all items were properly tagged and priced before placing them on shelves or counters for sale.
  • Processed online orders accurately and timely for delivery or pickup in-store.

Senior Hairdresser

Hair at Wentworth
Sydney CBD
01.2014 - 12.2018
  • Greet customers / supply coffee and magazines
  • Answering the phone
  • Processing Payments
  • Selling Products
  • Wash and Blow dry hair
  • Hair styling
  • Colour Hair
  • Assist Staff
  • Cleaning Duties

Mcdonalds - Full Time Crew Member

McDonald’s Rockdale
Rockdale, NSW
01.2010 - 01.2014
  • Provided exceptional customer service by efficiently taking orders and addressing inquiries, ensuring a positive dining experience.
  • Maintained cleanliness and organization of dining and kitchen areas, contributing to a safe and welcoming environment.
  • Collaborated with team members to accurately prepare food items, ensuring adherence to quality and safety standards.
  • Operated kitchen equipment safely and effectively, minimizing downtime and enhancing overall operational efficiency.
  • Excellent service at front counter
  • Efficient collaboration and cooperation with colleagues regarding deadlines, timeframes, and daily procedures

Clear understanding of workers health and safety regulations and

requirements

  • Ability to follow procedures and guidelines within the workplace
  • Responsibilities and recent project includes:

Key Achievements:

Money handling

Education

Certificate 111 In Medical Business Management - Medical Business Administration

Gymea TAFE
Gymea TAFE , NSW
01.2019 - 12.2019

Certificate - Responsible Service of Alcohol

CBD College
Sydney
04.2016 - 04.2016

Certificate - First Aid And CPR

CBD College
02.2016 - 02.2016

Diploma - Cabin Crew DSE102

Learning Cloud
01.2016 - 12.2016

Diploma of Hair Dressing

Gymea TAFE
01.2011 - 01.2012

Skills

  • Friendly and approachable manner
  • Positive attitude
  • Teamwork
  • Collaboration
  • Good communication
  • Customer service skills
  • Problem-solving
  • Cash handling ability
  • Attention to detail
  • Reliability
  • Punctuality
  • Excellent time management
  • Multi-tasking
  • Organisational skills
  • Sales processing
  • Product selection
  • Uniform organization
  • Record maintenance
  • Stock replenishment
  • Returns processing
  • Order processing
  • Phone inquiries
  • Safety compliance
  • Cleanliness standards
  • Equipment operation
  • Payment processing
  • Team collaboration
  • Returns and exchanges
  • Order fulfillment
  • Merchandise receiving and handling
  • Issue refunds

REFERENCES

Leanne - 0439806195

David - 02 90623227

Daniella - 0468587430

Timeline

Volunteer Uniform Shop Assistant

Connells Point Public School
01.2025 - Current

Certificate 111 In Medical Business Management - Medical Business Administration

Gymea TAFE
01.2019 - 12.2019

Certificate - Responsible Service of Alcohol

CBD College
04.2016 - 04.2016

Certificate - First Aid And CPR

CBD College
02.2016 - 02.2016

Diploma - Cabin Crew DSE102

Learning Cloud
01.2016 - 12.2016

Senior Hairdresser

Hair at Wentworth
01.2014 - 12.2018

Diploma of Hair Dressing

Gymea TAFE
01.2011 - 01.2012

Mcdonalds - Full Time Crew Member

McDonald’s Rockdale
01.2010 - 01.2014
CHRISTINA MANU-BOUGHTON