Christine Clifford
Darley,VIC
Summary
Dynamic professional with a proven track record at Optus Telecommunications, excelling in relationship building and customer service. Adept at negotiating agreements and fostering trust, I leverage strong interpersonal skills to enhance client satisfaction. My experience as a Disability Support Worker highlights my compassionate care and problem-solving abilities, ensuring quality support for diverse needs.
Overview
30
30
years of professional experience
Work History
Disability Support Worker
Annecto
Bacchus Marsh, VIC
02.2023 - Current
- Developed strong interpersonal relationships with clients
- Provided emotional support to clients during challenging times, fostering resilience and coping skills.
- Kept detailed daily logs with care actions, patient behaviors, and incidents.
- Delivered exceptional personal care services
- Implemented behavior management techniques when required for the safety of both clients and staff members involved.
- Managed medications effectively for clients under strict supervision from healthcare professionals
- Maintained detailed records of patient progress, documentation of services and case notes.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
Photographer
Self Employed
Darley, VIC
01.2018 - Current
- Photographed high-quality images for various print and digital projects.
- Digitally edited photos to enhance appearance.
- Planned and prepared for on-location and studio shoots.
- Edited, toned, captioned and uploaded photographs for publication.
- Selected and set up appropriate props, backdrops and lighting.
Corporate Sales Executive
Optus Telecommunications
Melbourne, VIC
03.1995 - 04.2010
- Established long-term client relationships through effective communication and negotiation skills.
- Worked independently with minimal supervision
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor
- Negotiated prices, terms of sales and service agreements.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Developed, maintained and utilized diverse client base.
- Stayed current on company offerings and industry trends.
Skills
- Relationship building
- Active Listening
- Customer Service
- Interpersonal Skills
- Leadership
- Problem-Solving
- Time Management
Timeline
Disability Support Worker
Annecto
02.2023 - Current
Photographer
Self Employed
01.2018 - Current
Corporate Sales Executive
Optus Telecommunications
03.1995 - 04.2010