Summary
Overview
Work History
Education
Skills
Work Experience
Timeline
Generic

Christine McCurley

Mackay,Australia

Summary

Reliable and upbeat retail assistant successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

10
10
years of professional experience

Work History

Childcare Educator

Goodstart Early Learning Centre
04.2023 - Current
  • Ensured the health and safety of children by consistently monitoring their activities both indoors and outdoors.
  • Collaborated with parents to address individual child needs and discuss progress reports regularly.
  • Implemented hands-on learning opportunities that encouraged exploration, problem-solving, and critical thinking skills among children.
  • Developed strong relationships with families, maintaining open communication channels for optimal support of each child''s growth and wellbeing.
  • Engaged with children on individual basis to build positive relationships and promote learning.
  • Maintained tidy environment to comply with cleanliness and sanitation standards.

Barista & Front of House

Harrup Park Country Club
10.2022 - 04.2023
  • Resolve Customer complaints.
  • Performed cash, card and check transactions to complete customer purchases.
  • Used POS system to enter orders, process payments and issue receipts.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Maintained and operated espresso machines, blenders

Retail Assistant

The Cheesecake Shop
05.2022 - 09.2022
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Approached browsing customers to initiate conversations to determine buying preferences.
  • Kept work area safe and sanitized by washing utensils, tools and countertops.
  • Prepared special creams and frostings for cakes and other dessert specialties.
  • Maintained sanitary food prep station by following established safety procedures and sanitizing instructions.
  • Disposed of damaged and expired goods to uphold safety standards and provide fresh products.

Customer Service Representative

Kentucky Fried Chicken
03.2015 - 05.2022
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
  • Performed cash, card and check transactions to complete customer purchases.
  • Used POS system to enter orders, process payments and issue receipts.
  • Maintained and sanitized service stations, prep areas and countertops.
  • Prepared food and drinks while following safe food handling procedures.
  • Maintained and tracked food, cooler and freezer temperatures.
  • Performed shift side work as necessary to maintain kitchen output during peak service times.
  • Checked use by dates on food and beverage stock and maintained record of wasted items.
  • Assisted manager by cross-referencing delivered stock with invoices.

Barista

Oliver & Stutchburry
04.2020 - 11.2020
  • Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.
  • Created a wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.

Education

High School Diploma - Math, English, Marine & Aquatic Practices

Mackay North State High School
Mackay North, QLD
11.2017

Skills

  • Adaptable and Flexible
  • Engaging with Diverse Customers
  • Upselling Strategies
  • Safety and Cleanliness Standards
  • Patience and empathy
  • CPR training
  • Hygiene practices

Work Experience

  • Mackay Northern Beaches Bowls Club
  • Mackay Entertainment & convention Centre
  • Goodstart Shakespeare Street
  • Kookaburra Community childcare Centre
  • C & K Eimeo Road

Timeline

Childcare Educator

Goodstart Early Learning Centre
04.2023 - Current

Barista & Front of House

Harrup Park Country Club
10.2022 - 04.2023

Retail Assistant

The Cheesecake Shop
05.2022 - 09.2022

Barista

Oliver & Stutchburry
04.2020 - 11.2020

Customer Service Representative

Kentucky Fried Chicken
03.2015 - 05.2022

High School Diploma - Math, English, Marine & Aquatic Practices

Mackay North State High School

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Christine McCurley