Christine O'Neill

• Ensured all tenants adhered to rental agreements, lease terms, and applicable laws.
• Oversaw daily operations, maintenance, and administration of various properties.
• Maintained relationships with tenants by providing excellent customer service and responding promptly to inquiries or concerns.
• Drafted leases and other legal documents associated with renting out properties.
• Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
• Utilized various software and tools to streamline processes and optimize performance.
• Trust Account including rent receipting and Mid and Eom Month Disbursement.

• Monitored building maintenance and repairs, coordinated with contractors to ensure completion of tasks.
• Checked rental eligibility by following company's verification process.
• Oversaw daily operations, maintenance, and administration of various properties.
• Enhanced customer satisfaction ratings by effectively and swiftly resolving issues.
• Ensured that all rent payments were collected on time from tenants.
• Managed day-to-day activities involving tenants, subcontractors and property management.

During my time at Doug Disher Real Estate I have done a variety of roles from Property Manager, PMA, Reception as well as leasing agent.

This was a position of Property Manager during the transition of sale.