Christine Pitama
Pakenham,VIC
Summary
Adept at navigating complex sales environments, I significantly enhanced customer satisfaction and loyalty at Ultimate Wood Heaters, evidenced by numerous positive reviews. My friendly, positive attitude, has consistently driven results, including organizing impactful training sessions for peers, underscoring my dependability and commitment to team success.
Motivated individual, skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
21
21
years of professional experience
Work History
Senior Customer Sales Consultant
Ultimate Wood Heaters
04.2017 - Current
- Provided exceptional customer service, resulting in numerous positive reviews and referrals from satisfied clients
- Enhanced customer satisfaction by addressing and resolving complex issues in a timely manner
- Organized training sessions for colleagues on new products or services offerings
- Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service
- Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions
Sales Consultant
Pivot Stove & Heating
09.2008 - 04.2017
- Provided exceptional customer service, resulting in numerous positive reviews and referrals from satisfied clients
- Enhanced customer satisfaction by addressing and resolving complex issues in a timely manner
- Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service
- Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits
Sales Consultant
Ultimate Wood Heaters
10.2003 - 09.2008
- Provided exceptional customer service, resulting in numerous positive reviews and referrals from satisfied clients
- Enhanced customer satisfaction by addressing and resolving complex issues in a timely manner
- Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase
Education
High School Diploma -
Syndal Secondary College
Skills
- Dependable and Responsible
- Effective negotiation
- Friendly, Positive Attitude
- Organization and Time Management
- Problem-Solving
- Sales software proficiency
Timeline
Senior Customer Sales Consultant
Ultimate Wood Heaters
04.2017 - Current
Sales Consultant
Pivot Stove & Heating
09.2008 - 04.2017
Sales Consultant
Ultimate Wood Heaters
10.2003 - 09.2008
High School Diploma -
Syndal Secondary College
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