Summary
Overview
Work History
Education
Skills
Voluntary Experience
Timeline
Generic
Christine Stevens

Christine Stevens

Brisbane,QLD

Summary

Experienced professional with a background in world-class customer service from Virgin Atlantic Airways, coupled with recent involvement in IT business development and community volunteering. Skilled in administration, event management, and social media. Passionate about design, with a focus on landscape, horticulture, and interior design. Seeking a new challenge and career direction in Brisbane after a career break to raise a family.

Overview

25
25
years of professional experience

Work History

Administration Assistant

Brighter Days Ltd
Christchurch , New Zealand
2017.03 - 2022.12

Administrator in our family IT business, I undertook a diverse range of responsibilities. Including general administration tasks, data entry and content migration, coordinating travel arrangements and conferences, processing invoices, and leading project management efforts for office redesign projects. Additionally, I took charge of indoor plant design and maintenance to foster a pleasant and conducive work environment. Through these responsibilities, I honed strong organizational, multitasking, and project management skills.

Parental Career Break

Stevens Family
United Kingdom & New Zealand
2009.09 - 2017.03

Managing all parental duties for my two children. This further developed my skills in time management, budgeting, negotiation, communication and organization.

Senior Cabin Crew

Virgin Atlantic Airways
London , United Kingdom
1998.05 - 2009.09

As Senior Cabin Crew in the Upper Class Cabin, I provided attentive service to passengers, ensuring their comfort and satisfaction throughout their journey. My duties included welcoming passengers aboard, assisting with seating arrangements, and offering pre-flight amenities to enhance their experience. I worked closely with the Supervisor and other team members to deliver seamless service, maintaining the cleanliness and tidiness of the cabin while adhering to safety protocols. I effectively communicated safety procedures to passengers, conducted regular checks of cabin amenities, and promptly addressed any passenger requests or concerns. My role required strong interpersonal skills, adaptability to varying situations, and a dedication to delivering exceptional service to uphold the airline's standards of excellence.

Education

Online Study - Certificate Level 4 Horticulture Landscape Design -

Te Pukenga (NZ)

Online Study - Certificate Level 3 Horticulture -

Otago Polytechnic (NZ)

Online Study - Diploma in Interior Design -

Interior Design Institute (NZ)

7 x GCSE's -

Shirley High School (UK)

Skills

  • Customer Service
  • Administrative Support
  • Organization
  • Attention to detail
  • Self-Management
  • Creative
  • Microsoft Office 365
  • MYOB/Xero
  • Social Media Management

Voluntary Experience

Kenmore State High School  - Tuck shop Assistant

Brisbane, QLD 02/2024 - Present

Volunteered at my children’s school tuck shop. Providing friendly customer service, handling cash transactions, assisting in food preparation and maintaining cleanliness and hygiene standards. Developed communication, teamwork and connection while contributing to the school community.

Cass Bay Residents Association - Secretary

Christchurch, New Zealand  - 05/2019 - 09/2023

 Provided administrative support, managed funding applications, organized events, and maintained social media accounts for the local resident’s association.

Contributed to community development and engagement efforts.

Developed strong organizational, communication, and teamwork skills through active involvement.

Timeline

Administration Assistant

Brighter Days Ltd
2017.03 - 2022.12

Parental Career Break

Stevens Family
2009.09 - 2017.03

Senior Cabin Crew

Virgin Atlantic Airways
1998.05 - 2009.09

Online Study - Certificate Level 4 Horticulture Landscape Design -

Te Pukenga (NZ)

Online Study - Certificate Level 3 Horticulture -

Otago Polytechnic (NZ)

Online Study - Diploma in Interior Design -

Interior Design Institute (NZ)

7 x GCSE's -

Shirley High School (UK)
Christine Stevens