Summary
Overview
Work History
Education
Skills
Websites
Timeline
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CHRISTOPHER GEACH

Toowoomba,QLD

Summary

High-achieving Mortgage Broker with career spent building business opportunities and working with lenders. Exceptional loan origination knowledge and follow up with lenders and borrowers. Dedicated to best-in-class mathematical accuracy and efficiency.

Overview

2025
2025
years of professional experience

Work History

Finance Broker

Erlandson Finance Group
09.2023 - Current
  • Discussed financial options with clients and provided informed suggestions.
  • Met with members to understand goals and recommend solutions to fit specific needs.
  • Worked with clients and finance companies to find optimal solutions for financing.
  • Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
  • Conducted research to answer questions and handle issues using multiple systems and resources.
  • Prepared contracts and related documentation according to strict standards.
  • Developed and maintained strong knowledge of multiple products and varying levels of benefits within each product.
  • Assessed clients' financial data to determine loan suitability.
  • Explained entire mortgage loan process to borrower.
  • Collaborated with different lenders to find best possible deal for homebuyers.
  • Evaluated borrower financial information, pay stubs and credit history to determine loan possibility.
  • Established strong relationships with borrowers, which helped to forge new business opportunities.

Home Loan Manager - RAMS Home Loans

HARVEY NORMAN
02.2023 - 09.2023
  • Maintaining industry knowledge
  • Building and processing loan documents to meet requirements of customer and regulations
  • Liaising with clients and building report to best help them through their loan journey
  • Maintaining customer privacy at all times
  • Constantly reviewed and revised work practices to ensure optimum results and achievement of KPI's

2IC - Electrical

HARVEY NORMAN
06.2021 - 02.2023
  • Directing, supporting and rostering up to 20 sales staff - focusing on product knowledge, respect for the customer and thoroughly training staff
  • Managing and monitoring team's efficiency through ensuring compliance with organizational guidelines and customer service standards, and improving individual and group performance
  • Managing, developing and monitoring sales strategies to improve performance and profitability, and achieve performance indicators (KPI's)
  • Extensively liaising and consulting with the warehouse regarding stocking levels and ordering
  • Compiling and submitting monthly reports for proprietor's review regarding performance levels
  • Maintaining high standards of excellence, particularly in relation to identifying problems, diagnosing causes and determining corrective actions to resolve problems
  • Interpretation and compliance with relevant statutory requirements and organizational guidelines; and ensuring compliance by all personnel
  • Spearheaded development and execution of stock control procedures - initiative resulted in reducing stock control issues and improving delivery efficiencies and customer satisfaction
  • Consistently exceed sales targets by 5-10% per month

Whitegoods Floor Manager

HARVEY NORMAN
03.2020 - 06.2021

Store Manager

2nd World
05.2019 - 03.2020
  • Managed the day to day operations of the second's store including: directed and coordinated up to 5 sales staff - focused on product knowledge, respect for the customer and thoroughly trained staff
  • Managed, developed and monitored sales strategies to improve performance and profitability, and achieved performance indicators (KPI's)
  • Extensively liaised and consulted with suppliers and the warehouse regarding inventory levels and ordering
  • Selected by management to set up and fit out the newly acquired store including: recruited, onboarded and trained staff; and worked collaboratively with the IT department with the installation, configuration and networking of computers and printers
  • Steered business strategies and planning, and operational procedures - drove revenues from zero to $500,000 per month within 10 months

Home Appliance Manager

HARVEY NORMAN
04.2018 - 05.2019

2IC - Electrical

HARVEY NORMAN
09.2011 - 04.2018

Sales Assistant

HARVEY NORMAN
05.2009 - 09.2011

Buying Assistant

Cash Converters

Lifeguard (Casual)

Warrego Water Park

Education

Certificate IV - Finance And Mortgage Broking

Kaplan Professional
AUSTRALIA
05-2023

Bachelor of Information Technology - partially completed

University of Southern Queensland
Toowoomba, QLD

Year 12 -

St Edmunds Christian Brothers College
Ipswich, QLD
11.2001

Skills

  • Effective Communication
  • Reporting
  • Customer Focus
  • Time Management
  • Negotiation Skills
  • Collaboration
  • Problem-Solving
  • Conducting financial assessments
  • Assessing loan qualification
  • Client engagement and assistance
  • Borrower needs assessment
  • Processing loan applications
  • Loan applications
  • Accurate documentation
  • Residential mortgage lending regulations

Timeline

Finance Broker

Erlandson Finance Group
09.2023 - Current

Home Loan Manager - RAMS Home Loans

HARVEY NORMAN
02.2023 - 09.2023

2IC - Electrical

HARVEY NORMAN
06.2021 - 02.2023

Whitegoods Floor Manager

HARVEY NORMAN
03.2020 - 06.2021

Store Manager

2nd World
05.2019 - 03.2020

Home Appliance Manager

HARVEY NORMAN
04.2018 - 05.2019

2IC - Electrical

HARVEY NORMAN
09.2011 - 04.2018

Sales Assistant

HARVEY NORMAN
05.2009 - 09.2011

Buying Assistant

Cash Converters

Lifeguard (Casual)

Warrego Water Park

Certificate IV - Finance And Mortgage Broking

Kaplan Professional

Bachelor of Information Technology - partially completed

University of Southern Queensland

Year 12 -

St Edmunds Christian Brothers College
CHRISTOPHER GEACH