Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Christopher Huang

Box Hill South,VIC

Summary

Driven by a results-focused approach, significantly enhanced operational efficiency and customer satisfaction at City Print Promo Packaging through strategic adoption of new technologies and digital transformation. Leveraging skills in logistics management and decision-making, fostered strong supplier relationships at Summerland Printing, streamlining processes and reducing operational costs.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Manager of Operations

City Print Promo Packaging
11.2012 - Current
  • Championed the adoption of new technologies and digital transformation initiatives to streamline operations, enhance data-driven decision-making capabilities, and ultimately boost overall organizational performance levels.
  • Analyzed sales data to identify trends and areas for expansion, contributing to strategic planning and growth.
  • Conducted market research to inform operational adjustments, keeping company competitive in changing landscape.
  • Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
  • Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Negotiated favorable contracts with vendors, securing competitive pricing arrangements that benefited the organization''s bottom line results.
  • Partnered with vendors and suppliers to effectively manage and budget.
  • Implemented cost-saving initiatives, reducing overall operational expenses without compromising service quality.
  • Optimized inventory control procedures to minimize stockouts and excess inventory levels.
  • Streamlined operational processes by implementing efficient workflow management strategies.

Print Operator

Summerland Printing
10.2006 - 08.2012
  • Developed strong relationships with suppliers for better pricing negotiations on raw materials required for the printing process.
  • Conducted regular equipment inspections for proactive maintenance measures, avoiding costly repairs or unexpected breakdowns.
  • Increased customer satisfaction with accurate colour matching and attention to detail in all print projects.
  • Ensured consistent print results by calibrating printers, adjusting settings, and conducting quality checks frequently.
  • Reduced downtime by troubleshooting printer malfunctions quickly and effectively resolving issues to maintain productivity.
  • Operated various printing machines proficiently to produce high-quality printed materials across multiple formats including brochures, business cards, and banners.
  • Improved print quality by performing regular maintenance on printing equipment and identifying technical issues.

Education

Bachelor of Arts - Industrial And Product Design

University of Pelita Harapan
Indonesia
08.2000

Skills

  • Decision-Making
  • Customer Service
  • Data Analysis
  • Navigational skill
  • Geographical thinking
  • Observation skill
  • Problem-Solving
  • SQL

Certification

  • Certified Google IT Support, Coursera. Learn
  • Certified Harvard CS50X, Edx. Learn Python, C, SQLlite, Flask, Django, React, java script, HTML, CSS and Bootstraps.


Timeline

Manager of Operations

City Print Promo Packaging
11.2012 - Current

Print Operator

Summerland Printing
10.2006 - 08.2012

Bachelor of Arts - Industrial And Product Design

University of Pelita Harapan

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Christopher Huang