Summary
Overview
Work History
Education
Skills
Businessexperience
Tertiaryeducationtraininganddevelopment
Keyexperienceandskills
References
Certification
Languages
Timeline
Generic

Christopher Jonathan Bravo

Ormeau,Australia

Summary

Experienced and driven Sales Representative with a proven track record of exceeding goals, increasing sales volume and company presence. Results driven individual with a niche for increasing revenue streams and developing long lasting client relationships. Bringing forth the ability to develop and implement winning business plans that lead to increased sales. Adept in leading sales training workshops, and guiding teams to achieve company goals. I am a team player who works well within a team environment and highly motivated with an extensive customer service and sales experience. Always eager to learn new roles and challenges with a positive outlook onto new tasks.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Customer Support Officer

Weir Minerals
07.2022 - Current

Order Entry Data Management

Export Sales and logistics

Customer Order Expediting

Client Phone and Online enquiries

Customer Database Maintenance


Administration Assistant

CLEANBEST AUSTRALIA
01.2002 - Current
  • Company Overview: (Family Business)
  • Customer service & liaison
  • Invoicing & cost control
  • Bank cheques
  • Sales recording
  • BAS submissions
  • (Family Business)

Customer Service Officer

BLUESCOPE STEEL
12.2011 - 06.2022
  • Company Overview: Metalcorp Steel / Orrcon Steel
  • Order entry - cash sale and account customers
  • Upload of current market sale prices, customer quote and sale experience feedback into Salesforce
  • Purchasing and Invoicing
  • Banking and Sales Reconciliation
  • Customer liaison (quotes and feedback to adjust and maintain business)
  • Goods Receiving / Inwards
  • Logistics and Co-ordination of steel orders with customers and transport company
  • Store Person skills (competent in Brobo and Band Saw use)
  • Loading and un-loading of trucks
  • Forklift use
  • Product knowledge on structural steel, merchant bar, plates, tubular, sheets and coils (Hot Rolled, Cold Rolled, Colorbond, Zincalume, Zincanneal, Galvabond), Aluminium sheets, plates and coils, Aluminium extrusions, reinforcing, rural products, roofing
  • Creation of drivers paperwork (Manifest)
  • Reporting to Rural Manager and answering enquiries from the Inventory Team of updates and current work in progress of Rural/Cattle Equipment from Manufacturer
  • Co-ordinating steel deliveries with transport company and manufacturer of Rural/Cattle Equipment
  • Visiting of customers with Account Managers
  • Reporting to Sales Supervisor and Manager of new projects coming up and confirming prices to win project
  • Experience in training new staff of the Metalcorp / Orrcon systems and organisation
  • Metalcorp Steel / Orrcon Steel

Purchasing / Customer Service Officer

ABC BRICK SALES PTY LTD
01.2010 - 11.2011
  • Order entry (Powerlink System)
  • Purchasing (Attaché System)
  • Logistics co-ordinator (Fleet One System)
  • Goods receiving - GRA
  • Transport and customer liaison
  • Invoicing of freight
  • Customer service and enquiries
  • Customer sales invoicing

Customer Service Officer

VIRIDIAN GLASS
07.2006 - 08.2009
  • Customer service & liaison
  • Sales representative liaison
  • Cash handling & Payroll
  • Order entry (SAP System)
  • Preparation of purchase orders & interstate order placement
  • Transport liaison & receipt of goods
  • Invoice preparation, accounts receivable and issue & allocation of credit notes
  • Accounts payable

Dispatch Officer

SMORGON STEEL METALS DISTRIBUTION
01.2005 - 04.2006
  • Goods inwards and receiving
  • Creation of drivers paperwork (Manifest)
  • Dispatch duties (responding Customer Service Officer requests, filling out consignment notes, organising transport pick up and delivery)
  • Transportation co-ordination
  • Logistics advice
  • Customer Service
  • SAP (Citrix)
  • Stock Verification

Factory All-rounder

ALL PURPOSE GLASS AND GLAZING
01.2003 - 12.2004
  • Customer service
  • Assembly of Shower Screens, wardrobes and vanity mirrors
  • Tradesmen assistance
  • Store person
  • Inventory control

Education

School Certificate -

Escuela No. 8, Sgt Juan Bautista Cabral

Higher School Certificate -

Hoxton Park High School
Sydney, NSW

Skills

  • Customer Service
  • SAP, Salesforce, Powerlink, Fleet One, Attache, MYOB
  • Forklift licence
  • Logistics Coordinator
  • Problem solving
  • MARS System (OH&S)
  • Bilingual - fluent in English and Spanish
  • Empathetic and Understanding
  • Thorough Organisational Skills and Time Management
  • Drive and Commitment towards continuous improvement (professionally and personally)
  • Working with high level of Integrity
  • Positive and friendly demeanour
  • Focused on achieving and exceeding Key Performance Indicators on personal, departmental and company levels

Businessexperience

  • BLUESCOPE STEEL, Customer Service Officer, Order entry - cash sale and account customers, Upload of current market sale prices, customer quote and sale experience feedback into Salesforce, Purchasing and Invoicing, Banking and Sales Reconciliation, Customer liaison (quotes and feedback to adjust and maintain business), Goods Receiving / Inwards, Logistics and Co-ordination of steel orders with customers and transport company, Store Person skills (competent in Brobo and Band Saw use), Loading and un-loading of trucks, Forklift use, Product knowledge on structural steel, merchant bar, plates, tubular, sheets and coils (Hot Rolled, Cold Rolled, Colorbond, Zincalume, Zincanneal, Galvabond), Aluminium sheets, plates and coils, Aluminium extrusions, reinforcing, rural products, roofing, Creation of drivers paperwork (Manifest), Reporting to Rural Manager and answering enquiries from the Inventory Team of updates and current work in progress of Rural/Cattle Equipment from Manufacturer, Co-ordinating steel deliveries with transport company and manufacturer of Rural/Cattle Equipment, Visiting of customers with Account Managers, Reporting to Sales Supervisor and Manager of new projects coming up and confirming prices to win project, Experience in training new staff of the Metalcorp / Orrcon systems and organisation
  • ABC BRICK SALES PTY LTD, Purchasing / Customer Service Officer, Order entry (Powerlink System), Purchasing (Attaché System), Logistics co-ordinator (Fleet One System), Goods receiving - GRA, Transport and customer liaison, Invoicing of freight, Customer service and enquiries, Customer sales invoicing
  • VIRIDIAN GLASS, Customer Service Officer, Customer service & liaison, Sales representative liaison, Cash handling & Payroll, Order entry (SAP System), Preparation of purchase orders & interstate order placement, Transport liaison & receipt of goods, Invoice preparation, accounts receivable and issue & allocation of credit notes, Accounts payable
  • SMORGON STEEL METALS DISTRIBUTION, Dispatch Officer, Goods inwards and receiving, Creation of drivers paperwork (Manifest), Dispatch duties (responding Customer Service Officer requests, filling out consignment notes, organising transport pick up and delivery), Transportation co-ordination, Logistics advice, Customer Service, SAP (Citrix), Stock Verification
  • ALL PURPOSE GLASS AND GLAZING, Factory All-rounder, Customer service, Assembly of Shower Screens, wardrobes and vanity mirrors, Tradesmen assistance, Store person, Inventory control
  • CLEANBEST AUSTRALIA (Family Business), Administration Assistant, Customer service & liaison, Invoicing & cost control, Bank cheques, Sales recording, BAS submissions

Tertiaryeducationtraininganddevelopment

William Stimson Public School, Wetherill Park, NSW, Years 1-2, Colegio Santa Maria, Buenos Aires, Argentina, Years 1-5, Escuela No. 8, Sgto Juan Bautista Cabral, Buenos Aires, Argentina, Years 5-9, Escuela No. 13 Dr Manuel Obarrio, Buenos Aires, Argentina, Year 10, Nepean High School, Emu Plains, NSW, Year 11, Hoxton Park High School, Hoxton Park, NSW, Years 11-12, School Certificate, Escuela No. 8, Sgt Juan Bautista Cabral, Buenos Aires, Argentina, Higher School Certificate, Hoxton Park High School / Hinchinbrook, NSW, Sydney

Keyexperienceandskills

  • Customer Service
  • SAP, Salesforce, Powerlink, Fleet One, Attaché
  • Forklift licence
  • Logistics Co-ordinator
  • Problem solving
  • Bilingual (Spanish and English)
  • Certificate IV in Frontline Management
  • MARS System (OH&S)
  • MYOB

References

  • Ben Henry, Manager, Metalcorp Steel, 0419 748 941, 920 Nudgee Road, Northgate, QLD, 4013
  • Todd Binnie, Sales Manager, Orrcon Steel, 0475 949 643, 920 Nudgee Road, Northgate, QLD, 4013
  • Kip Reid, Manager, Stegbar, 0488 600 939, 6 Kingston Drive, Helensvale, QLD, 4212

Certification

  • Forklift Certification
  • Statement of Competence- Overhead Travelling Crane
  • Certificate IV in Frontline Management
  • Diploma of Business (Human Resources)
  • Salesforce Certified Administrator - Salesforce.

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Customer Support Officer

Weir Minerals
07.2022 - Current

Customer Service Officer

BLUESCOPE STEEL
12.2011 - 06.2022

Purchasing / Customer Service Officer

ABC BRICK SALES PTY LTD
01.2010 - 11.2011

Customer Service Officer

VIRIDIAN GLASS
07.2006 - 08.2009

Dispatch Officer

SMORGON STEEL METALS DISTRIBUTION
01.2005 - 04.2006

Factory All-rounder

ALL PURPOSE GLASS AND GLAZING
01.2003 - 12.2004

Administration Assistant

CLEANBEST AUSTRALIA
01.2002 - Current

School Certificate -

Escuela No. 8, Sgt Juan Bautista Cabral

Higher School Certificate -

Hoxton Park High School
Christopher Jonathan Bravo