Christopher O'Brien
Willetton,WA
Summary
Proven track record at Gilbert's Fresh Market, enhancing store efficiency and customer satisfaction through expert inventory management and exceptional service. Demonstrated adaptability and creative problem-solving, significantly improving store operations and team collaboration. Skilled in merchandise display and fostering professional relationships, contributing to a positive and productive work environment.
Overview
4
4
years of professional experience
Work History
Store Assistant
Gilbert's Fresh Market
08.2022 - 07.2024
- Increased store efficiency by maintaining accurate inventory records and restocking merchandise as needed.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Resolved customer complaints professionally, turning negative experiences into positive outcomes.
- Enhanced store appearance by creating visually appealing displays, ensuring cleanliness, and organizing products for easy accessibility.
- Provided training to new hires on store procedures, product knowledge, and customer service best practices.
- Contributed to a positive work environment by building strong relationships with colleagues and working cooperatively on tasks.
- Established and maintained professional relationships with customers to increase trust and rapport.
- Collaborated with team members to ensure seamless operations during peak hours and special events.
Trades Assistant
The Simcraft Group
03.2022 - 08.2022
- Displayed strong work ethic by consistently arriving on time, remaining focused during work hours, and completing tasks as assigned with minimal supervision.
- Demonstrated adaptability by quickly learning new tasks as assigned by trade professionals or supervisors.
- Contributed to a positive team culture by maintaining a respectful attitude, offering assistance when needed, and supporting the professional growth of fellow team members.
- Experienced in using and maintaining specialized tools and equipment associated with trades.
- Assisted skilled tradesmen to complete projects.
Store Assistant
Gilbert's Fresh Market
09.2020 - 01.2022
- Increased store efficiency by maintaining accurate inventory records and restocking merchandise as needed.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Resolved customer complaints professionally, turning negative experiences into positive outcomes.
- Enhanced store appearance by creating visually appealing displays, ensuring cleanliness, and organizing products for easy accessibility.
- Promoted sales growth by assisting customers with product selection and offering knowledgeable recommendations.
- Provided training to new hires on store procedures, product knowledge, and customer service best practices.
Education
Certificate IV - Game Development
South Metropolitan TAFE
Thornlie, WA10.2024
Certificate III - Screen And Media
South Metropolitan TAFE
Thornlie, WA06.2022
Skills
- Customer Assistance
- Customer Service
- Store maintenance
- Team Collaboration
- Workplace Cleanliness
- Inventory Management
- Merchandise Display
- Problem-Solving
- Team Cooperation
- Creative Thinking
- Product Knowledge
- Adaptable and Flexible
Timeline
Store Assistant
Gilbert's Fresh Market
08.2022 - 07.2024
Trades Assistant
The Simcraft Group
03.2022 - 08.2022
Store Assistant
Gilbert's Fresh Market
09.2020 - 01.2022
Certificate IV - Game Development
South Metropolitan TAFE
Certificate III - Screen And Media
South Metropolitan TAFE
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