Summary
Overview
Work History
Education
Skills
Timeline

CHRISTOPHER SHEARS

Belmont North,NSW

Summary

Delivers prompt, friendly service and prepares and presents drinks to uncompromisingly meet company standards. Communicates, leads and directs bar staff on all levels of service and efficiently handles and corrects customer complaints to help operation run efficiently. Supervises multiple aspects of supplying, running and operating bar to provides positive customer experiences.

Overview

17
17
years of professional experience

Work History

Bar Attendant/Supervisor

Central Leagues Club
11.2018 - 08.2023
  • Maintained knowledge of menu items, liquor brands, beers and non-alcoholic selections to enhance customer experience and expedite service.
  • Adhered to alcohol policies and procedures and complied with local and state laws.
  • Operated and closed down bar station according to sanitation regulations and safety standards.
  • Maintained neat, clean and professional appearance to meet business dress code policy.
  • Accomplished multiple tasks within established timeframes.

Cleaner

Facilities First
04.2018 - 12.2019
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Removed trash, debris and other waste materials from premises.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.

Volunteer

Multicultural Neighbourhood Centre
01.2017 - 05.2018
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.

Volunteer

The Skills Generator
01.2016 - 01.2017
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to others.

Volunteer Lifestyle Coordinator

Uniting Aged Care
01.2015 - 01.2016
  • General Administration duties
  • Assist residents with daily activities
  • Co-ordinate activities for residents
  • Assist staff during social functions for residents

Bar & Gaming Supervisor/ Administration

Kurri Kurri Bowling Club
11.2006 - 11.2010
  • Customer Service
  • Cash Handling, cash flow, balancing, disputes
  • Supervising and training staff
  • Gaming machine services
  • Cash box – TAB, Keno, Gaming Machine payouts
  • Payroll using MYOB
  • Account payable and receivable
  • General Administration duties
  • Follow WHS Processes

Education

TAB Compliance -

TabCorp Training
2023

AML/CTF Compliance -

Barringtons Training
2022

Responsible Conduct of Gambling - Service NSW

Responsible Service of Alcohol
2022

Certificate IV Leadership And Management (Statement of Attainment) -

Barringtons Training
2022

Prepare And Serve Espresso Coffee -

Joblink Plus Training
2022

Essence of Espresso

Danes Specialty Coffee
2020

Certificate III Business Administration

Hunter TAFE
2016

Recruit, Select & Induct Staff -

CMDA
2010

Certificate III Hospitality -

Kurri Kurri Bowling Club
2010

Skills

  • Liquor, Beer and Wine Knowledge
  • Patron Rapport
  • Attending Multiple Customers
  • Cash Register Operation
  • Maintaining Clean Work Areas
  • Accurate Cash Handling
  • SENPOS
  • eBet
  • Prepare Espresso

Timeline

Bar Attendant/Supervisor - Central Leagues Club
11.2018 - 08.2023
Cleaner - Facilities First
04.2018 - 12.2019
Volunteer - Multicultural Neighbourhood Centre
01.2017 - 05.2018
Volunteer - The Skills Generator
01.2016 - 01.2017
Volunteer Lifestyle Coordinator - Uniting Aged Care
01.2015 - 01.2016
Bar & Gaming Supervisor/ Administration - Kurri Kurri Bowling Club
11.2006 - 11.2010
TabCorp Training - TAB Compliance,
Barringtons Training - AML/CTF Compliance,
Responsible Service of Alcohol - Responsible Conduct of Gambling, Service NSW
Barringtons Training - Certificate IV Leadership And Management (Statement of Attainment),
Joblink Plus Training - Prepare And Serve Espresso Coffee,
Danes Specialty Coffee - , Essence of Espresso
Hunter TAFE - , Certificate III Business Administration
CMDA - Recruit, Select & Induct Staff,
Kurri Kurri Bowling Club - Certificate III Hospitality,

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CHRISTOPHER SHEARS