Christopher Jean Nell (Chris)
Brisbane,QLD
Summary
Results-driven Operations Manager with a strong focus on safety compliance and employee training. Proven ability to streamline day-to-day operations and enhance productivity within teams.
Overview
16
16
years of professional experience
8
8
Certifications
Work History
Operations Manager
Certis Security Group
Brisbane, QLD
03.2024 - Current
- TAE40122 Certificate IV in Training and Assessment in Security Operations.
- Managed daily operations to ensure smooth workflow and efficiency.
- Implemented security protocols to enhance safety and compliance standards.
- Coordinated training sessions for new employees on operational procedures.
- Maintained communication with clients to address service needs promptly.
- Analyzed operational data to identify areas for process improvement.
- Assisted in developing standard operating procedures for various tasks.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Managed scheduling, training and inventory control.
- Built strong operational teams to meet process and production demands.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Identified areas of deficiency and performed root-cause analysis to solve problems.
Director
AVG - Avantguard Global
Cape Town, Western Province
09.2009 - 12.2023
- My company provided the following services in South Africa.
- Private security.
- CPO (Close Protection Officer's)
- Detailed security solutions and strategies.
- VIP Protection.
- Chauffeur services with bulletproof vehicles.
- Airport Security (I had 32 security guards working at the airport, and whom I managed.)
- Provided training to the police new recruits (cadets).
- I provided advanced and defensive driver training in both cars and trucks.
Education
GED -
TAFE QLD
QLD03-2024
High School Diploma -
University of Pretoria
Gauteng South Africa12-2000
Skills
- Security trainer and assessor
- Private security is working and looking after VIP clients
- Providing Training and Knowledge to New Security Staff
- Project management
- Customer service
- Employee training
- Safety compliance
- Day-to-day operations
Certification
International Private Security License.
Affiliations
My security company hosted the 2010 FIFA World Cup in South Africa.
Timeline
Operations Manager
Certis Security Group
03.2024 - Current
Director
AVG - Avantguard Global
09.2009 - 12.2023
GED -
TAFE QLD
High School Diploma -
University of Pretoria