Residential care professional with comprehensive background in supporting residents' daily lives and needs. Proven ability to adapt to changing circumstances and work collaboratively with team members to achieve high-quality care outcomes. Known for reliable performance, effective communication, and empathetic interaction.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Youth Residential care worker
Theresa and Grace Dignicare
12.2022 - Current
Preparing, writing, and reporting incidents through incident reports portal
Record Keeping
Accompanying and assisting clients in their daily community routine
Engaging clients in activities both indoor and outdoor
Communicating with external health and legal professional such as crisis care, police, and nurse.
Attending team meetings and briefings
Medication Administration
Accompanying and assisting clients in their daily routine
Transporting Clients
Maintain confidentiality and prepare reports on individual behaviors and preferences.
Cleaning, mopping floors and vacuuming to ensure a safe environment for clients
Updating weekly and monthly progress notes
Working as part of a team.
Residential Justice Case Worker
PeopleKind Group (Outcare)
03.2020 - Current
Plan and assist with the Safe Space Program
Encourage and facilitate the engagement of participants on programs and accessing them to other available community services.
Build and establish a rapport with our participants and provide appropriate referral when needed.
Develop and maintain an awareness of youth issues particularly as they relate to employment, education and training health income support, legal issues, youth subcultures and street behaviors.
Transporting young people to and from appointments, education and community activities
Engaging and coaching young people to achieve goals and embrace their culture.
Administering Medication
Assisting with every day needs such as cooking, cleaning, laundry, meal preparation.
Supporting young people and adults with trauma, mental health or disabilities
Accurate completing reporting and progress notes
Assisting with personal care
Support Worker
Independent Support
08.2018 - Current
Assisting clients with all aspects of personal care, medical care, light domestic duties and general day to day tasks.
Developing care standards and monitoring their effectiveness.
Expressing empathy and understanding of the issues encountered by patients with care needs.
Providing support to physically or mentally disabled people and vulnerable adults.
Communicating with other healthcare professional involved in the care of the patients.
Educating and advising patients about their health.
Meeting patients’ needs in personal hygiene and nutrition.
Customer service team member
Coles Supermarket Baldivis
07.2016 - Current
Customer Service.
Cleaning duties
Operating motor vehicle for trolley collection
Education
High School Diploma -
Atta Boys Secondary School
Nigeria
Skills
Efficient communication skill
Report Writing
Conflict management and resolution
Computer literacy skills
Anger and situation management
Counselling clients
Assisting carers
Maintaining records
Working independently
Youth engagement
Housekeeping tasks
Compassionate care
Professional boundaries
Certification
CERT IV in Mental Health
Therapeutic Crisis Intervention training (TCI)
Trauma informed training
First Aid
CPR
Qualifications
Visa – Citizen. Driving License – YES - Working with Children Check YES - NDIS screening check – YES