Chynna Burton
Eaton,WA
Summary
With a proven track record at The Body Shop ANZ, I excel in relationship building and maximising growth in both profit and within the team. A focus on operational excellence in all aspects of my role and optimising the customer service experience. Organised, dependable and successful at managing multiple priorities with a positive attitude all while fostering a team culture to be proud of.
Overview
10
10
years of professional experience
Work History
Senior Store Manager & Assistant State Manager- WA
The Body Shop ANZ
11.2014 - Current
- Maximising profitability by analysing sales trends, having strong business acumen and optimising marketing strategies.
- Fostering a positive work environment by promoting open communication, employee recognition, and professional development opportunities.
- Championed employee growth by providing ongoing coaching, mentorship, and opportunities for career development within the organization.
- Demonstrated strong problem-solving skills when faced with unexpected challenges or requests, contributing to a well-functioning workplace.
- Recruitment from WA management roles from phone screening to Face to Face interviews, reference checks and onboarding.
- Additionally I care take all 14 stores in WA, in my regional managers absence.
Education
ADMA1014 Certificate in Digital Marketing - Marketing
The Career Academy
Online02.2024
Skills
- Merchandise planning
- Store operations
- Customer Service
- Health and safety
- Operational Efficiency and excellence
- Relationship Building
- Policies and procedures implementation
- Recruitment and Onboarding
- Inventory Control
- Process Improvements
- Sales Analysis
- Performance Improvements
Volunteer Work
Look Good Feel Better 2019 - present
Presenting and co-ordination workshops for women going through radiotherapy or chemotherapy to empower them through self care.
Timeline
Senior Store Manager & Assistant State Manager- WA
The Body Shop ANZ
11.2014 - Current
ADMA1014 Certificate in Digital Marketing - Marketing
The Career Academy
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