Ciara Aiello
Sydney
Summary
I am an energetic and compassionate member of my team with a natural ability to inspire and engage students at Explore and Develop, Narraweena, and I am eager to contribute to team success and further develop professional skills. When I worked at Specsavers I had a natural ability to connect with clients and maintain positive environment and I was committed to ensuring clients receive best care and guidance in selecting optical products. I was a reliable worker meeting customer needs in a busy environment, and was considered a hardworking, punctual and valued employee at United Cinemas, Warriewood for the duration of 18 months. I have previously worked in hospitality as a valued member of 'Pizzaah' Narraweena before it's closing.
Overview
3
3
years of professional experience
Work History
Before and After School Care Educator
Explore and Develop Narraweena
01.2025 - Current
- Engaged and built relationships with children and colleagues to establish a safe and enjoyable environment for the children.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Optical Assistant
Specsavers
01.2025 - 04.2025
- Conducted thorough pre-testing for optometrist examinations, leading to more accurate diagnoses and treatment plans.
- Collaborated with the optical team to meet monthly sales targets, driving business growth.
- Maintained a clean and organized optical dispensary, ensuring a positive customer experience.
- Helped patients with selecting and ordering glasses or contact lenses to encourage informed decisions.
- Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
Customer Service Cashier
United Cinemas
09.2022 - 03.2024
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Met customer service goals and exceeded customer expectations.
- Promoted a positive experience by greeting customers warmly upon entry and providing assistance as needed.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
Pizza Maker
Pizzahh
03.2022 - 07.2022
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
- Prepared raw materials for cooking by cutting vegetables.
- Monitored and maintained clean working areas and cooking surfaces.
- Used pizza cutter to slice pizzas according to size and customer specifications.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained pizza-making and kitchen equipment to keep items in good working condition and kitchen operating smoothly.
Education
Bachelors - Bachelor of Media And Communications
Macquarie University
Sydney, NSW11-2027
Skills
- Problem-solving
- Team collaboration
- Relationship building
- Customer service
- Patience and composure
- Reliability and punctuality
Timeline
Before and After School Care Educator
Explore and Develop Narraweena
01.2025 - Current
Optical Assistant
Specsavers
01.2025 - 04.2025
Customer Service Cashier
United Cinemas
09.2022 - 03.2024
Pizza Maker
Pizzahh
03.2022 - 07.2022
Bachelors - Bachelor of Media And Communications
Macquarie University
Similar Profiles
Kiran KhadkaKiran Khadka
Intern at Explore & Develop Leichhardt - Early Learning CentIntern at Explore & Develop Leichhardt - Early Learning Cent
Vanessa LiVanessa Li
Early Childhood Educator at Explore and DevelopEarly Childhood Educator at Explore and Develop
Nika KascelanNika Kascelan
Early Childhood Educator at Explore and Develop Dee WhyEarly Childhood Educator at Explore and Develop Dee Why
Isabella FogartyIsabella Fogarty
Football Referee at Canterbury District Football AssociationFootball Referee at Canterbury District Football Association
Shaun KumarShaun Kumar
National Sales Manager – Hotels Segment at JDE Peet'sNational Sales Manager – Hotels Segment at JDE Peet's