Summary
Overview
Work History
Education
Skills
References
Timeline
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Ciara Redmond

Sydney,NSW

Summary

Detail-oriented and customer-focused professional with an customer service and administrative experience in the Healthcare and Social Assistance industry, seeking a position where I can apply my strong organizational skills to contribute to a dynamic organization's success. I have a strong interpersonal skill set with an ability to motivate and encourage teams to reach optimum personal and team success. I am highly motivated with a proven ability to use my own initiative and work well under pressure. Performance history of developing strong collaborative relationships and delivering impressive results.

Overview

4
4
years of professional experience

Work History

Casual Sales Associate

Sephora
11.2023 - Current
  • Greeting and assisting customers in a friendly and approachable manner.
  • Understanding customers needs to increased sales revenue by building strong rapport and recommending appropriate products based on their desires.
  • Processing sales transactions accurately through cash registers or point-of-sale (POS) systems.
  • Handling multitasking efficiently, especially during peak business hours
  • Upsell in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Collaborated with team members to improve overall store performance, offering support as needed.
  • Maintained inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Maintaining cleanliness and orderliness in the store.

Food and Beverage Attendant

Riccardo's Trattoria
09.2022 - 03.2023
  • Enhanced customer satisfaction by providing attentive service and anticipating guests'' needs.
  • Ensure that all guests' requests and queries are responded to promptly and effectively and an exceptional service is delivered to guests at all times
  • Maintained clean and organized dining areas for an enjoyable guest experience.
  • Manage complaints in a friendly and efficient manner, ensuring guest satisfaction at all times and ensure that any guest complaints are reported to management.
  • Collaborated with team members to develop best practices for consistent customer service delivery.

Administrative Assistant

24hrCareServices
09.2019 - 08.2022
  • Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
  • Prepare reports, presentations, and documents for internal and external distribution.
  • Serve as a liaison between different departments/professionals, facilitating communication and ensuring smooth operations
  • Assisted in budget management by monitoring program expenses and recommending cost-saving measures
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Ensure the office operates efficiently by organising supplies, handling incoming calls, and assisting with office logistics.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.

Education

Bachelor's Degree of Social Science -

The National University of Ireland, Maynooth
Kildare, Ireland
10.2019

Leaving Certificate -

Loreto College,
St. Stephen's Green, Dublin, Ireland
05.2016

Skills

  • Strong organizational and multitasking abilities
  • Positive and enthusiastic work ethic
  • Great communication and interpersonal skills both in verbal and written forms
  • Proficient in Microsoft Office

References

Available upon request

Timeline

Casual Sales Associate

Sephora
11.2023 - Current

Food and Beverage Attendant

Riccardo's Trattoria
09.2022 - 03.2023

Administrative Assistant

24hrCareServices
09.2019 - 08.2022

Bachelor's Degree of Social Science -

The National University of Ireland, Maynooth

Leaving Certificate -

Loreto College,

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Ciara Redmond