Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ciara Warman

Newcastle ,NSW

Summary

I am a motivated hardworking bartender with experience in fast paced establishments.

I am committed to upholding highest standards of customer service and the responsible service of alcohol.

I have experience in retail which I use KPI’s to understand the performance and health of the business so that adjustments can be made to achieve goals.

In administration I have learnt to address the changing needs of an office and have supported colleagues with excellent assistant skills.

Overview

4
4
years of professional experience

Work History

Cocktail Bartender

Island bar
Hamilton Island , QLD
05.2023 - 02.2024
  • Adhered to state regulations regarding serving alcohol responsibly.
  • understanding of classic cocktails
  • Trained new bartenders on drink preparation and upselling techniques.
  • Speed serving and making multiple orders at the same time and double shaking cocktails
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Resolved customer complaints in a professional manner.
  • Performed opening and closing duties including restocking supplies.
  • Stocktakes and food preparation
  • Following first aid procedures
  • Adaptable to changing cocktail lists and creating weekly specials
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Worked at multiple venues on island including

Bommie deck - yacht club

Reef lounge - reef view hotel

Corporate events - HIE

Bartender

Finnegans hotel
Newcastle , NSW
11.2022 - 04.2023
  • Working in fast paced environment
  • Monitored guests' alcohol consumption levels - RSA
  • Deep cleaning bar
  • Product knowledge
  • Upsold customers from shelf to premium brands to help boost sales.
  • Trained new bartenders

Patient Food Services Assistant

Lingard private hospital
Merewether , NSW
11.2022 - 03.2023
  • delivered, served and collected patient food requirements and meal trays.
  • assisted in daily food preparation and basic meal assembly
  • cleaned and maintained utensils and kitchen equipment in accordance with hospital and industry food safety and hygiene standards

Retail Sales Assistant

Honey Birdette
Charlestown, Newcastle , NSW
12.2021 - 08.2022
  • Opening and closing the store independently
  • Banking and pos systems
  • Intimates’ fittings
  • looking after VIPs for private appointments
  • Participating in state warehouse sales
  • Working with the logistics and distribution team
  • Handling emails and phone calls to clients and head office
  • Following KPI’s and always keeping on top of daily/ weekly sales
  • Following high standards of personal presentation, confidence and initiative

Bartender

THE ARGYLE HOUSE THE CAMBRIDGE HOTEL KING ST HOTE
Newcastle , NSW
03.2021 - 03.2022
  • Spirit and liquor product knowledge
  • Working in a very fast paced environment
  • Practicing RSA and work regulations
  • Opening and closing the bar - cleaning
  • Working closely as a team and independently

Level 2 Administration Officer

NSW health
Waratah West, Newcastle, NSW
05.2020 - 11.2021
  • COVID screening people through NSW health procedures
  • Communication with executives of calvary mater
  • Keeping a clean environment and always wearing the correct PPE
  • Demonstrated effective interpersonal and verbal communication skills
  • Knowledge of basic infection control practices and the ability to learn new information
  • Use of a hospital grade thermometer under nurse supervision
  • Demonstrated organisational skills and ability to work as a part of a team

Education

HSC Graduated -

St Francis Xavier
Hamilton, NSW
11.2020

Skills

  • time management
  • Anticipating Guest Needs
  • accountability
  • attention to detail
  • Handling customer complaints in a calm manner
  • Outstanding Customer Service
  • Verbal and Written Communication
  • Positive and Professional

Timeline

Cocktail Bartender

Island bar
05.2023 - 02.2024

Bartender

Finnegans hotel
11.2022 - 04.2023

Patient Food Services Assistant

Lingard private hospital
11.2022 - 03.2023

Retail Sales Assistant

Honey Birdette
12.2021 - 08.2022

Bartender

THE ARGYLE HOUSE THE CAMBRIDGE HOTEL KING ST HOTE
03.2021 - 03.2022

Level 2 Administration Officer

NSW health
05.2020 - 11.2021

HSC Graduated -

St Francis Xavier
Ciara Warman