Cindy Fowler

Worked various flexible jobs including errand running, event organising, and award presenting to help events run smoothly, with notable events including

• Australian International Youth Arts Festival
• The official WA Chinese New Year Ball, attended by PM Anthony Albanese, Premier Roger Cook and the Ambassador for China
• WA-Shenzhen Economic and Trade Conference, supported by the Chamber of Commerce and Industry WA and held at Crown Ballrooms

• Worked alone in-store full days.
• Prepared consignment clothing for sale by pricing, tagging, and steaming.
• Promoted store using social media platforms such as Instagram and the store website.
• Provided positive first impressions to new customers, often encouraging repeat business.
• Engaged with customers to build rapport and loyalty as well as promoting a friendly store environment.
• Well versed with store operating systems such as POS and consignment website, alarm systems, excel spreadsheets.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Managed returns, exchanges and refunds in accordance with store policy.
• Rotated stock and restocked shelves to maintain product availability and store appearance.

• Often worked full opening and closing night shifts.
• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Maintained clean and welcoming dining environment, ensuring a positive guest experience.
• Used cash registers and credit card machines to cash out customers.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
• Built rapport with regular customers through friendly interactions and attentiveness to their preferences.

• Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
• Collaborated with team members to consistently provide efficient service during peak hours.
• Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
• Facilitated seamless dining experiences for large parties by coordinating orders and special requests.

Worked over the school holidays.

Worked at Miss Australia Chinese Pageant 2019 promoting Legend Age lipstick at a pop-up stall.

• Processed transactions accurately while maintaining a high level of customer service.
• Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
• Collaborated with team members to achieve a cohesive and efficient store environment.

• Assisted with special events and programs.
• Maintained clean, neat, and operational facilities to serve program needs.
• Supported engaging, fun, and smooth-running events by helping with organization and planning.
• Used strong interpersonal communication skills to convey information to others.
• Communicated with staff members to stay informed about volunteer opportunities and events.