CLAIR STACEY
Griffin,Australia
Summary
Dedicated to providing exceptional assistance to team members and patients, possessing extensive customer-focused experience in-person and over the telephone. Friendly demeanor and confidence have been instrumental in career success. Strong commitment to personal growth, striving to expand skills and continuously learn new strategies to enhance techniques.
Overview
10
10
years of professional experience
Work History
Receptionist
Lumus Imaging
11.2022 - Current
- Providing a friendly greeting to all patients and staff
- Managing patient records
- Liaising with medical specialist
- Scheduling appointments
- General administration duties
- Maintaining confidential information
- Scheduling appointments
- Processing payments
Customer Service Representative
Perth Radiological Clinic
10.2020 - 11.2022
- Answering phones promptly
- Scheduling appointments across multiple clinics
- Liaise with medical practitioners
- Flexible to travel between clinics
- Following correct covid protocol at work and daily covid cleaning duties
- Attendance to all training and team meetings
Front of House All Rounder
The Island Brew House and Dining
08.2019 - 12.2020
- Welcoming all customers into the restaurant and assisting with table seating
- Providing excellent table service to all customers
- Keeping customers up to date on daily specials
- Bar preparation and service
- Staying on top of daily cleaning and clearing
- Opening and closing shifts
- Answering phones and booking in reservations using Open Table software
Education
COVID 19 HYGIENE COURSE -
AHA HOSPITALITY AND TOURISM
06.2020
RSA -
AHAWA
03.2015
MICROSOFT COMPUTING COURSE -
TUART COLLEGE
10.2013
CERT 111 - HAIRDRESSING
TAYLOR WEIR SCHOOL OF HAIRDRESSING
09.2012
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Customer and client relations
- Appointment scheduling
- Office administration
- Multi-line telephone operation
- Clerical support
- Service-oriented mindset
- Phone etiquette
- Front desk operations
- Attention to detail
- Computer proficiency
Timeline
Receptionist
Lumus Imaging
11.2022 - Current
Customer Service Representative
Perth Radiological Clinic
10.2020 - 11.2022
Front of House All Rounder
The Island Brew House and Dining
08.2019 - 12.2020
COVID 19 HYGIENE COURSE -
AHA HOSPITALITY AND TOURISM
RSA -
AHAWA
MICROSOFT COMPUTING COURSE -
TUART COLLEGE
CERT 111 - HAIRDRESSING
TAYLOR WEIR SCHOOL OF HAIRDRESSING
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