Claire Amanda
Wynnum,QLD
Summary
Proven Beauty Therapist with a track record of enhancing client satisfaction and retention at Mediluxe. I Specialise in lash and brow maintenance along with advanced skin treatments along with amazing customer service, consistently developing personalized treatment plans that lead to exceptional results, I feel like I am contributing to salon reputation through outstanding client feedback.
Overview
4
4
years of professional experience
Work History
Beauty Therapist
Mediluxe
Brisbane, QLD
09.2023 - Current
- Maintained a clean and hygienic work environment, adhering to strict sanitation guidelines for client safety.
- Performed a variety of beauty treatments, including facials, brow and lash treatments &waxing, for optimal client results.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services.
- Enhanced client relationships through excellent customer service and effective communication skills.
- Participated in ongoing training and education opportunities to stay current on industry trends and techniques within the company.
- Contributed significantly towards boosting the salon''s reputation by consistently receiving positive feedback from clients on provided services.
- Educated clients on aftercare processes and advised on retail products.
- Developed customized treatment plans based on thorough consultations with clients regarding their concerns and goals the Analysed client needs and came up with individualized and continuous treatment plans.
- Retained a loyal clientele base through personalized follow-up communications and consistent delivery of exceptional services.
- Collaborated with colleagues to create a welcoming atmosphere that encouraged repeat clientele.
- Developed in-depth product knowledge and kept up to date with tranual.
- Developed loyal following of clients by providing high-quality services and Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Beauty Therapist
Yes Please Skin
Brisbane, QLD
01.2021 - 01.2023
- Maintained a clean and hygienic work environment, adhering to strict sanitation guidelines for client safety.
- Performed a variety of beauty treatments, including facials, brow and lash treatments &waxing, for optimal client results.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services.
- Enhanced client relationships through excellent customer service and effective communication skills.
- Participated in ongoing training and education opportunities to stay current on industry trends and techniques within the company.
- Contributed significantly towards boosting the salon''s reputation by consistently receiving positive feedback from clients on provided services.
- Educated clients on aftercare processes and advised on retail products.
- Developed customized treatment plans based on thorough consultations with clients regarding their concerns and goals the Analysed client needs and came up with individualized and continuous treatment plans.
- Retained a loyal clientele base through personalized follow-up communications and consistent delivery of exceptional services.
- Collaborated with colleagues to create a welcoming atmosphere that encouraged repeat clientele.
- Developed in-depth product knowledge and kept up to date with tranual.
- Developed loyal following of clients by providing high-quality services and Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Education
Beauty Therapist Apprenticeship Level 3 - Beauty Therapy
Alcrest Academy
United Kingdom- Grimsby 08.2009
Skills
- Lash and brow maintenance
- Waxing services
- Skincare product knowledge
- Sales and Upselling
- Anti-aging treatments
- Client consultation abilities
- Chemical peel experience
- Advanced facial treatments
- Customer Service
- Flexibility and Adaptability
- Adaptable to Changing Client Needs
- Outstanding client retention
- Clear Communication
Timeline
Beauty Therapist
Mediluxe
09.2023 - Current
Beauty Therapist
Yes Please Skin
01.2021 - 01.2023
Beauty Therapist Apprenticeship Level 3 - Beauty Therapy
Alcrest Academy