Claire Bretonnier
Sydney Olympic Park,NSW
Summary
Proven track record in enhancing customer satisfaction and loyalty, demonstrated during my tenure at ESF (French Ski School), where I adeptly handled registrations and resolved customer issues. Skilled in customer relations and autonomous working, I excel in creating positive experiences and efficiently managing ordering procedures, significantly contributing to operational success.
Overview
5
5
years of professional experience
Work History
Ginger Picker
Mountain View Agriculture Ptyltd
05.2024 - 08.2024
- Worked fast to meet assigned daily picking quotas.
- Pick up avocados and pack them to make quotas quickly.
- Sorting good ginger and bad ginger into different bins.
- Working in any weather conditions.
Ski School Secretary
ESF( French Ski School)
11.2023 - 05.2024
- Processed student registrations.
- Answered multi-line telephones and greeted visitors and parents to facilitate office operations.
- Performed clerical and administrative support duties to optimize workflow procedures.
- Dealing with customer dissatisfaction.
- Make quotations for our customers.
- Answer emails to satisfy customers requests.
- Sell our ski/ snowboard lessons and another activities.
- Inform customers of any other request according to their needs.
Multi-skilled Bakery Salesperson
Campsite De La Baie
06.2023 - 09.2023
- Worked to build relationships with customers.
- Developed relationships with clients for increased loyalty and repeat business.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Making tea or coffee for the customers.
- Clean each mobilehome on the weekend mornings.
- Check-in for the mobilehome.
- Inform customers about activities in the area.
Ski School Secretary
ESF( French Ski School)
11.2022 - 05.2023
- Processed student registrations.
- Answered multi-line telephones and greeted visitors and parents to facilitate office operations.
- Performed clerical and administrative support duties to optimize workflow procedures.
- Dealing with customer dissatisfaction.
- Make quotations for our customers.
- Answer emails to satisfy customers requests.
- Sell our ski/ snowboard lessons and another activities.
- Inform customers of any other request according to their needs.
Barmaid Polyvalent
Campsite Huttopia
05.2022 - 09.2022
- Maintained a clean and welcoming environment for guests with regular cleaning tasks and efficient organization..
- Every morning we sell pastries/bread and make coffee/hot chocolate/tea for the breakfast.
- In the afternoon, we sell snacks( ice cream, crepes) and beverages such as softs drinks or beers.
- In the night we sell sell pizza for the dinner with drinks.
- Cleaning the sanitary facilities on the campsite in the morning.
Barista
Sowo
09.2021 - 04.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environments.
- Offer our customers a choice of different beverages (Coffee,Tea, orange juice..) for each customer.
- Clean the tables and clear them when they leave.
Saleswoman
Du Pareil Au Même ( Children's Clothing)
06.2019 - 07.2019
- Facing.
- Fold clothes.
- Cash customers.
- Help customers with their requests.
- Clean the store.
- Evening checkout.
Education
Certificate Of Professional Competence In Sales -
Jeanne D’Arc
Albertville France07.2018
Baccalauréat Professionnel (customer Relations) -
Jeanne D’Arc
Albertville07.2016
Skills
Customer relations
Autonomous
Ordering procedures
Languages
French
Native or Bilingual
English
Limited Working
Timeline
Ginger Picker
Mountain View Agriculture Ptyltd
05.2024 - 08.2024
Ski School Secretary
ESF( French Ski School)
11.2023 - 05.2024
Multi-skilled Bakery Salesperson
Campsite De La Baie
06.2023 - 09.2023
Ski School Secretary
ESF( French Ski School)
11.2022 - 05.2023
Barmaid Polyvalent
Campsite Huttopia
05.2022 - 09.2022
Barista
Sowo
09.2021 - 04.2022
Saleswoman
Du Pareil Au Même ( Children's Clothing)
06.2019 - 07.2019
Certificate Of Professional Competence In Sales -
Jeanne D’Arc
Baccalauréat Professionnel (customer Relations) -
Jeanne D’Arc
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