Summary
Overview
Work History
Education
Skills
Reading, Horseridng, Makeup
Timeline
Generic

Claire McDermott

Sydney,NSW

Summary

I am an extremely reliable sales professional with 10 years experience in customer service in a sales environment. I am confident in responding to customer needs and requirements with a positive and professional attitude. I am resourceful in quick thinking and providing solutions to overcome problems and achieve company goals. I have great organisational skills and enjoy working collaboratively within a team.

Overview

9
9
years of professional experience

Work History

Electorate Officer

Felicity Wilson MP
02.2024 - 05.2024
  • Assisted constituents with inquiries and concerns, resulting in increased satisfaction and trust in their elected representative.
  • Crafted persuasive speeches, media releases, and promotional materials to communicate the representative''s message clearly and effectively.
  • Interacted with constituents by phone, email, or in-person to provide information.
  • Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
  • Edited documents to improve accuracy of language, flow, and readability.
  • Maintained accurate records of constituent communications to ensure prompt follow-up actions were taken as necessary.

Retail Manager

Ruling The Roost
01.2015 - 02.2024
  • Trained and developed new employees for ease of transition into the team.
  • Assisted customers with prompt and polite service to meet their requests
  • Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Increased sales by implementing effective merchandising strategies
  • Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
  • Answered incoming calls and emails to provide product information, features and benefits, store policies, and customer concerns

Education

No Degree - Beauty

St Leonards Tafe
Sydney Nsw
12.2024

High School Diploma -

Mater Maria College
Warriewood, NSW
11.2018

Skills

  • Confident in customer service
  • Teamwork and collaboration
  • Reliable and Responsible
  • Attention to Detail
  • Strong Communication and Interpersonal Skills
  • Positive Customer Engagement
  • Analytical and problem solving
  • Multitasking
  • Time Management Capabilities
  • POS System Operation

Reading, Horseridng, Makeup

I enjoy fantasy - romance books 

Timeline

Electorate Officer

Felicity Wilson MP
02.2024 - 05.2024

Retail Manager

Ruling The Roost
01.2015 - 02.2024

No Degree - Beauty

St Leonards Tafe

High School Diploma -

Mater Maria College

Similar Profiles

CREATE PROFILE
Claire McDermott