CLAIRE STEFF
Gold Coast,QLD
Summary
Dedicated and highly motivated female professional committed to acquiring continuous experience and knowledge for ongoing career growth and success. Proven ability to navigate professional interactions and organizational tasks, thriving under pressure in fast-paced environments to meet critical deadlines and exceed customer expectations. Demonstrates reliability, coupled with strong written and verbal communication skills. Equally effective working independently or collaboratively within a team. Pursues excellence in every opportunity, consistently enhancing the precision and quality of performances and assigned tasks. Upholds a high standard of personal appearance and professionalism to ensure optimal representation. Beauty professional with strong skills in client consultation, skin analysis, and advanced treatment techniques. Known for fostering team collaboration and achieving results. Adaptable to changing needs and reliable in high-pressure environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Beauty Therapist
Endota Spa
Broadbeach, QLD
10.2025 - 05.2026
- Delivered high-quality beauty treatments, enhancing client satisfaction and loyalty.
- Assisted in maintaining cleanliness and organization of treatment rooms, ensuring a welcoming environment.
- Provided personalized consultations to clients, recommending suitable skincare products and treatments.
- Adapted to new beauty trends and techniques, ensuring service offerings remained current and relevant.
- Collaborated with team members to streamline appointment scheduling and optimize client flow.
- Educated clients on skincare routines, contributing to improved customer relationships and repeat visits.
- Implemented feedback mechanisms for continuous improvement in service delivery and client experience.
- Maintained a clean and hygienic work environment, adhering to strict sanitation guidelines for client safety.
- Performed a variety of beauty treatments, including facials, massages, and waxing, for optimal client results.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Ensured seamless front desk operations by handling phone inquiries, appointment bookings, payment processing, and record-keeping effectively.
- Enhanced client relationships through excellent customer service and effective communication skills.
- Increased salon revenue by upselling additional services and retail products to clients.
- Developed customized treatment plans based on thorough consultations with clients regarding their skincare concerns and goals.
- Analyzed customer skin to assess conditions and skin type and suggest products and treatments.
- Followed up with customers to increase satisfaction with purchases and services.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Mcdonalds
Employee
Ormeau, QLD
04.2024 - 07.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Strengthened communication skills through regular interactions with others.
- Learned and adapted quickly to new technology and software applications.
Receptionist
Essential Beauty
Browns Plains, QLD
09.2022 - 02.2023
- Support beauty technicians with various tasks.
- Handled cash transactions and maintained sales and payments records accurately.
- Offer guidance on merchandise and salon services.
- Generate end-of-day (EOD) sales reports.
- Managed front desk operations, ensuring efficient appointment scheduling and customer flow.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Education
Beauty Therapy & Salon Management
The French Beauty Academy
Robina, QLD12.2024
Completed Year 10 -
Pimpama State Secondary College
Pimpama, QLD01.2023
Skills
- Utilizes outstanding interpersonal skills and communicates with clarity and effectiveness
- Demonstrates a high level of proficiency, precision, and attention to detail in all tasks
- Possesses the ability to retain extensive information and proficiently handle multiple tasks
- Applies a knowledgeable understanding of workplace policies and procedures
- Lash and brow maintenance
- Skin analysis
- Anti-aging treatments
- Deep tissue massage
- Sales and upselling
- Hot stone massage
- Advanced facial treatments
- Spa treatment coordination
- Sensitive skin care
- Makeup application proficiency
- Client consultation
- Reflexology
- Aromatherapy
- LED light therapy
- Tool sterilization
Certification
COA – Eyelash extension training course
Timeline
Beauty Therapist
Endota Spa
10.2025 - 05.2026
Mcdonalds
Employee
04.2024 - 07.2025
Receptionist
Essential Beauty
09.2022 - 02.2023
Beauty Therapy & Salon Management
The French Beauty Academy
Completed Year 10 -
Pimpama State Secondary College
Professional Attributes
- Proven track record of reliability and punctuality, adept at prioritizing tasks effectively.
- Possesses a strong work ethic, coupled with excellent communication skills and a friendly, approachable demeanour.
- Thrives in independent work settings, consistently delivering high productivity and demonstrating solid time management skills.
- Demonstrates the ability to excel under pressure, combining a keen attention to detail and accuracy.
- Maintains a respectful and professional appearance.