Abbie Symons
Perth,WA
Summary
Personable and dedicated to providing the best possible customer service. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Apprentice LV Mechanic
Bosch Petrotechnics
Walliston, WA
11.2023 - 04.2025
- Diagnosed mechanical problems on a wide variety of vehicles using specialized tools and equipment.
- Planned work procedures using charts, technical manuals and experience.
- Reviewed work orders and discussed with supervisors.
- Completed required paperwork and delivered to customer.
- Assisted fellow mechanics when necessary during complex repairs.
- Provided customer service to ensure customer satisfaction.
- Took payments, booked vehicles in, ordered parts and helped do admin work when needed
Customer Service Representative
McDonalds
Forrestdale, WA
12.2022 - 01.2023
- Collaborated with other team members to ensure timely completion of tasks.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Prepared food items such as hamburgers, fries, and hot & cold beverages according to restaurant standards.
Barista/Customer Service Representative
McDonalds
High Wycombe, WA
01.2022 - 12.2022
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Greeted customers upon arrival and provided assistance with menu selections.
- Ensured compliance with health and safety regulations, including proper food handling and cleanliness standards.
- Prepared and served hot or cold beverages.
- Made and Served coffees in the Mcafe
Catering Assistant
ESS – Compass
Newman- Kalgans Camp, WA
11.2021 - 12.2021
- Observed food safety and sanitation protocols to reduce germ spread.
- Adhered to all health department regulations regarding food handling and sanitation practices.
- Set up and cleaned up food preparation and service stations before and after meal service.
- Organized buffet tables, beverage areas, and other service stations prior to dining service
- Washed, peeled and cut fruits and vegetables to prepare for cooking or serving.
Counter Server
Meadow Springs Fish and Chips
Meadow Springs, WA
09.2021 - 11.2021
- Greeted customers and provided menu information.
- Operated cash registers for transactions with customers.
- Answered incoming phone calls from customers to order food and other menu items.
Kitchen Hand/Fast Food Crew Trainer
McDonalds
Lakelands, WA
06.2019 - 07.2021
- Operated deep fryer machines safely following safety guidelines.
- Checked completed orders for correct quantity and quality.
- Ensured that all food items were prepared according to company specifications and recipes.
- Maintained a safe working environment by adhering to all safety policies and procedures set forth by the company.
- Prepared a variety of food items according to customer orders or restaurant recipes.
- Assisted in training new employees on kitchen operations and safety protocols.
- Explained goals and expectations required of trainees.
Education
High School Diploma -
COMET BAY COLLEGE
SECRET HARBOUR11-2021
ARMADALE PRIMARY SCHOOL
ARMADALE01.2015
Skills
- Customer service
- Friendly and positive attitude
- Team collaboration
- Initiative
- Hardworking
- Reliable
- Experience in Auto Electrical & Automotive Servicing Technologies
Certification
- Cert. IV in Preparation for Nursing and Health Studies
- Cert. II in Music
- Duke of Edinburgh Bronze Award
- Cert. II in Automotive Servicing Technologies
- Cert. II in Automotive Electrical Technologies
- Completed 2 years of Cert. III in Light Vehicle Automotive Technologies
References
- Will George 0449222924
- Josh Coxon 0409356642
- Megan Cable 0405554500
Timeline
Apprentice LV Mechanic
Bosch Petrotechnics
11.2023 - 04.2025
Customer Service Representative
McDonalds
12.2022 - 01.2023
Barista/Customer Service Representative
McDonalds
01.2022 - 12.2022
Catering Assistant
ESS – Compass
11.2021 - 12.2021
Counter Server
Meadow Springs Fish and Chips
09.2021 - 11.2021
Kitchen Hand/Fast Food Crew Trainer
McDonalds
06.2019 - 07.2021
High School Diploma -
COMET BAY COLLEGE
ARMADALE PRIMARY SCHOOL
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