Betty Awate
Perth,WA
Summary
Qualified Support Worker focused on providing compassionate care and support to individuals with diverse needs. I aspire to be a part of a team that contributes positively to the wellbeing of all consumers, through high quality support and consumer instruction. I am proficient in life, financial and social skills, helping consumers integrate into community and live more robust lives, with over ten years of experience building community and developing social skills through incremental therapeutic techniques.
Overview
11
11
years of professional experience
Work History
Support Worker
Activ Foundation
02.2020 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
- Promoted independence among clients through skill-building exercises and goal-setting initiatives.
- Implemented behaviour management plans for clients with challenging behaviour, promoting harmonious living environment.
- Documented client progress and activities in accordance with agency policies and procedures.
Multi-Skilled Carer
AGEIS
01.2014 - 09.2019
- Enhanced patient comfort by providing compassionate and attentive care tailored to individual needs.
- Facilitated effective communication between patients, families, and healthcare teams to ensure seamless coordination of care.
- Maintained patient dignity and privacy at all times, ensuring a respectful caregiving environment.
- Contributed to a positive work culture within healthcare teams by demonstrating professionalism, reliability, and open communication with colleagues.
- Upheld strict hygiene standards in all aspects of caregiving, reducing the risk of infection or illness for both patients and carers.
- Ensured safety of patients by closely monitoring their physical and mental well-being, swiftly addressing concerns as they arose.
- Supported rehabilitation goals for patients by assisting with prescribed exercises, tracking progress, and adjusting care plans as needed.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Provided safe mobility support to help patients move around personal and public spaces.
- Supported Patients with activities of daily living
- Monitored patients vital signs; including blood sugar checks
Nursing Support Technician and Receptionist
Aveley Medical Centre
02.2014 - 10.2018
- Streamlined communication between nursing staff by efficiently documenting patient information in electronic medical records systems.
- Assisted with trainings and onboarding of new nursing support technicians, sharing best practices and providing guidance as needed.
- Ensured continuity of care for each patient by effectively collaborating with incoming shift technicians during hand-off procedures.
- Educated patients on proper self-care techniques, empowering them to take an active role in their own health management upon discharge.
- Collaborated with interdisciplinary healthcare teams to develop individualized care plans, optimizing patient recovery and wellbeing.
- Demonstrated a strong commitment to patient confidentiality by adhering to HIPAA regulations in all interactions and documentation processes.
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Kept reception area clean and neat to give visitors positive first impression.
- Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
- Anatomy and physiology
- Processed health insurance claims
- Maintained inventory of supplies and ordering stocks
- Medical inventory of supplies and ordering stocks
Education
Certificate IV - Disability
National Career Institute
Perth05-2022
Certificate III - Aged Care
Health Training Services
Perth01-2018
Certificate III - Business (Medical Administration)
Medi-Training Services
Perth01-2016
Certificate III - Aged Care
Health Training Services
Perth01-2016
Certificate III - Laboratory Skills
LabTech Training
Perth01-2013
Certificate II - Sampling And Measuring
LabTech Training
Perth01-2013
Certificate III - Home And Community Care
Health Ageing Training Services
Perth01-2010
Skills
- Medication competency
- First Aid and CPR
- NDIS check
- National police clearance
- Working with children check
- Health and safety awareness
- Daily living assistance
- Confidentiality and Privacy
- Mobility Assistance
- Behavioural support
- Documentation abilities
- Cultural Sensitivity
- Disability care
- Mental health assistance
- Teamwork and Collaboration
- Multitasking
References
Registered Nurse | Clandy Komoni
Contact: 0432117401
Email: clandy74@gmail.com
Activ Foundation - Team Lead | Margaret Simbi
Contact: 0404605524
Timeline
Support Worker
Activ Foundation
02.2020 - Current
Nursing Support Technician and Receptionist
Aveley Medical Centre
02.2014 - 10.2018
Multi-Skilled Carer
AGEIS
01.2014 - 09.2019
Certificate IV - Disability
National Career Institute
Certificate III - Aged Care
Health Training Services
Certificate III - Business (Medical Administration)
Medi-Training Services
Certificate III - Aged Care
Health Training Services
Certificate III - Laboratory Skills
LabTech Training
Certificate II - Sampling And Measuring
LabTech Training
Certificate III - Home And Community Care
Health Ageing Training Services
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