Summary
Overview
Work History
Skills
Timeline
Generic

Clare Paley

Geelong,VIC

Summary

I am a self-motivated professional with extensive experience working in customer centric roles throughout my career. I am a qualified hairdresser and have been self employed for six years, this provided me with extensive experience in customer service, communication, time management and attention to detail. I am looking for a new challenge in my career that will align with mu current skill set and my passion in dealing with people.

Overview

19
19
years of professional experience

Work History

Bar Waiter

Geelong Greyhound track
Geelong, VIC
02.2023 - Current
  • Greeted guests and provided them with menus.
  • Took orders from customers for food and beverages.
  • Delivered ordered items to customers quickly and efficiently.
  • Checked on customers to ensure they were satisfied with their meal or drinks.
  • Cleared away dirty dishes, glasses, and cutlery between courses as needed.
  • Processed payments using cash registers or point-of-sale systems.
  • Stocked bar area with liquor bottles and other supplies as required by management.
  • Maintained cleanliness of dining area throughout shift.
  • Performed opening duties such as setting up the bar counter before service began.
  • Closed down bar area at end of shift including cleaning work surfaces and restocking supplies for next day's use.
  • Followed proper pouring techniques for alcoholic beverages according to company policy.
  • Adhered to all applicable laws relating to serving alcohol responsibly.

Hairdresser

self employed
Geelong, VIC
01.2018 - Current
  • Greeted customers, answered phones and booked appointments.
  • Cut, styled and coloured customer's hair according to their preference using scissors, clippers and colouring products.
  • Applied a variety of chemical treatments such as perming, relaxing or straightening services.
  • Maintained cleanliness of salon equipment, tools and work areas.
  • Kept up with current trends in the industry by attending classes or seminars.
  • Ensured client satisfaction with the quality of service provided.
  • Analyzed hair texture and condition before recommending appropriate styling methods.
  • Ordered supplies from vendors when needed to ensure adequate stock is available at all times.
  • Cleaned work area thoroughly after each shift ensuring all tools were properly stored away.
  • Washed, colored, cut and styled hair for high volume of clients daily.

Hairdresser

Lustre hair and beauty
Corio, VIC
04.2005 - 12.2017
  • Greeted customers, answered phones and booked appointments.
  • Provided consultations to discuss hairstyle options for clients.
  • Shampooed, conditioned and blow-dried client's hair.
  • Cut, styled and coloured customer's hair according to their preference using scissors, clippers and colouring products.
  • Applied a variety of chemical treatments such as perming, relaxing or straightening services.
  • Maintained cleanliness of salon equipment, tools and work areas.
  • Suggested retail products to clients that would help them maintain their style.
  • Analyzed hair texture and condition before recommending appropriate styling methods.
  • Ensured client satisfaction with the quality of service provided.
  • Attended fashion shows and other events to stay updated on new styles and techniques.
  • Maintained accurate records of client's details including name, contact number, payment information.
  • Followed safety protocols when handling chemicals or sharp instruments like scissors or razors.
  • Upsold additional services like styling products or accessories to increase revenue for the business.
  • Trained new staff members in proper procedures for cutting, styling and colouring hair.
  • Developed relationships with regular clients by providing excellent customer service.
  • Assisted colleagues in setting up stations before starting a shift or closing down after it ends.
  • Ordered supplies from vendors when needed to ensure adequate stock is available at all times.
  • Resolved any customer complaints quickly in an efficient manner while maintaining professionalism.
  • Cleaned work area thoroughly after each shift ensuring all tools were properly stored away.
  • Washed, colored, cut and styled hair for high volume of clients daily.
  • Scheduled appointments for customers using internal software system.

Swimming Instructor

Greater city of geelong
Corio, VIC
02.2013 - 01.2017
  • Instructed swimmers of all ages on proper technique, stroke development and water safety.
  • Demonstrated swimming skills to students while providing corrective feedback.
  • Created lesson plans tailored to the individual needs of each student.
  • Conducted poolside assessments to evaluate swimmer's abilities and progress.
  • Maintained a safe and enjoyable learning environment for students.
  • Taught basic rescue techniques to participants with varying skill levels.
  • Communicated effectively with parents about their child's progress in the program.
  • Maintained accurate records related to attendance, performance evaluations and other relevant information.
  • Set up equipment before classes began and put it away afterwards.
  • Encouraged students to build confidence in and out of water by making swimming fun.

Skills

  • Beverage Knowledge
  • Food Inspection
  • Cleaning and Sanitization
  • Point of Sale (POS) System Operations
  • Check Payment Processing
  • Accurate Cash Handling
  • Sales Strategy
  • Supply Management
  • Service Coordination
  • Appointment Scheduling
  • Color Correction
  • Chemical Safety
  • Relationship Building and Management
  • Staff Management
  • Outstanding Customer Service
  • Quick Learner
  • Reliable
  • Fast paced working environments

Timeline

Bar Waiter

Geelong Greyhound track
02.2023 - Current

Hairdresser

self employed
01.2018 - Current

Swimming Instructor

Greater city of geelong
02.2013 - 01.2017

Hairdresser

Lustre hair and beauty
04.2005 - 12.2017

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Clare Paley