clarenz Mamites
Bertram,WA
Summary
I WORK WELL IN A TEAM BUT ALSO ON MY OWN AS I LIKE TO SET GOALS WHICH I WILL ACHIEVE. WILLINGNESS TO LEARN AND DEVELOP NEW SKILLS. I AM GOOD IN LISTENING AND COMMUNICATING. TRUST WORTHY AND FRIENDLY, AND I ALWAYS PLAN AHEAD TO MAKE SURE I MANAGE MY TIME WELL.
Overview
5
5
years of professional experience
Work History
Collection Specialist
Pesostar Credit Lending Corporation
03.2024 - 04.2024
- Finding and contacting debtors to arrange debt payoffs
- Address client queries and develop repayment plans
- Developing measures encouraging timely payments.
Telemarketing Team lead
Pesostar Credit Lending Corporation
09.2021 - 03.2024
- Measure team performance
- Monitors and reviews phone calls, SMS, and tagging of my team
- Communicate quotas and goals to team
- Encourages and motivates telemarketers as they work toward reaching their goals and quotas
- Talking to potential client on the phone and explaining the product offered
- Persuading potential customers through phone call or SMS to make a purchase or loan.
On the Job Trainee
Home Development Mutual fund
11.2018 - 03.2019
- Checking the encoded member or applicant's data
- Computing member's loan balance
- Receiving phone calls and entertain queries
- Arrange all the documents by date.
Education
CHC30121 Certificate lll in Early Childhood Education and Care - Early Childhood Education
Insight Training Group Australia Pty Ltd
Rockingham, WABachelor of Science in Business Administration Major in Marketing Management - Marketing
Notre Dame Siena College of Polomolok, Philippines
03.2019
High School Diploma -
Christian School of Polomolok, Philippines
03.2012
Elementary School Diploma -
Dole Cannery Central Elementary School, Philippines
04.2008
Skills
- Excellent in customer service
- Active listening
- Communication skills
- Product knowledge
- Persuasion skills
- Positivity
- Product focus
- Handle objection gracefully
Timeline
Collection Specialist
Pesostar Credit Lending Corporation
03.2024 - 04.2024
Telemarketing Team lead
Pesostar Credit Lending Corporation
09.2021 - 03.2024
On the Job Trainee
Home Development Mutual fund
11.2018 - 03.2019
CHC30121 Certificate lll in Early Childhood Education and Care - Early Childhood Education
Insight Training Group Australia Pty Ltd
Bachelor of Science in Business Administration Major in Marketing Management - Marketing
Notre Dame Siena College of Polomolok, Philippines
High School Diploma -
Christian School of Polomolok, Philippines
Elementary School Diploma -
Dole Cannery Central Elementary School, Philippines