Summary
Overview
Work History
Education
Skills
Timeline
Generic

Claudia Jovanovski

Figtree,NSW

Summary

I have recently completed an eight-month Retail Management Training Program, during which I developed strong leadership, commercial, and operational skills that I have applied across the Beauty and Fashion departments at David Jones. I bring extensive product knowledge, a strong understanding of emerging fashion and beauty trends, and a genuine passion for understanding consumer behaviour and market direction. Through my experience in retail management, I have developed an interest in analysing sales performance, monitoring stock levels, identifying product opportunities and understanding the factors that drive commercial success. I am passionate about motivating teams, achieving outstanding results and contributing to the overall success of a business. I am now eager to take the next step in my career and transition into the buying field, where I can combine my commercial understanding, eye for trends and passion for product selection, merchandising and brand development.

Overview

5
5
years of professional experience

Work History

Sales Expert

David Jones
Wollongong , NSW
07.2024 - Current
  • Experienced Sales Expert at David Jones, specialising in women's fashion and beauty.
  • Delivered exceptional customer service, built strong customer relationships, and provided personalised product recommendations to enhance customer experience.
  • Developed in-depth product knowledge across fashion and beauty to drive sales performance and ensure customer satisfaction while staying current with latest trends.

Sales and Service Manager

David Jones
Wollongong , NSW
08.2026 - 09.2026
  • Stepped into a temporary management role within the David Jones Beauty Department, taking responsibility for overseeing daily operations, leading and supporting the team, and ensuring strong departmental performance.
  • Managed stock levels, monitored inventory and product availability, and reviewed sales figures and business reports to identify trends, assess what was performing well and recognise opportunities for growth.
  • Coordinated and executed beauty events, brand activations and pop-ups to drive customer engagement and increase sales.
  • Focused on motivating the team, strengthening brand relationships and creating an engaging beauty environment while maintaining high standards of customer service and achieving business objectives.

Crew Trainer

McDonalds
Figtree
10.2021 - 07.2024
  • Monitored station readiness and restocked supplies for smooth McDonald's operations.
  • Monitored performance of crew members in the field, providing feedback and guidance when needed.
  • Collaborated with other trainers to develop effective methods for teaching new concepts.

Education

Graduate Certificate - Business Management

Emerging Leaders Program David Jones
Wollonong NSW
10-2026

High School Diploma -

Figtree High School
Figtree, NSW
10-2024

Skills

  • Product and service sales
  • Sales analytics
  • Product knowledge
  • Beauty and Fashion industry expertise
  • Brand activation
  • Inventory control
  • Team leadership
  • Strategy development

Timeline

Sales and Service Manager

David Jones
08.2026 - 09.2026

Sales Expert

David Jones
07.2024 - Current

Crew Trainer

McDonalds
10.2021 - 07.2024

Graduate Certificate - Business Management

Emerging Leaders Program David Jones

High School Diploma -

Figtree High School
Claudia Jovanovski